Nice and Easy Collision Center

4.8 (363reviews)
96%
2350 Main Street,  Chula Vista,  CA  91911
Bot
Shop AssistantSparkles

In operation 34 years, 27 years at this location.

Nice & Easy Collision Center has decades of experience in successfully working with insurance companies. Committed to providing the highest quality workmanship, our certified technicians repair each vehicle to pre-accident condition. This level of professionalism gives each customer and their insurance company the assurance of knowing the repair was performed right the first time around. We have specialized experience with: • Collision Repair • Paint Refinishing • Structural Assembly • Coordination with Insurance Companies In addition to our technical expertise, we are experienced in providing prompt and precise customer service to Insurance Adjusters, Government Contract Offices, and Auto Dealerships. Our bi-lingual staff members are fluent in Spanish and are trained to use the latest digital imaging and estimation software.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (363)

Likely to Recommend

Repair Quality

As soon as the car was picked up, the car started overheating. Took it back to the collision center and is back in repair after 1 month being in the center.

Customer Service

Likely to Recommend

Repair Quality

Car is wobbling, still need to bring it back to have it checked.

Customer Service

Nobody called me like they said about the status

Likely to Recommend

Repair Quality

Luis de la torre is very very nice everything is on time and my car looks new

Customer Service

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Repair Quality

Alignment is still not straight. Car pulls to the right. Something under the car that sounds like metal is rattling when driving at slow speeds. Front passenger mudflap was reinstalled missing a bolt and causes it to rub against the tire and makes noise when reversing out of a location.

Customer Service

Customer service was good. We’re able to help and answer as many question as possible about the repair timeline.

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Repair was good but customer service from Junior was horrible.

Customer Service

Only good customer service was the man who waited for me to get there after closing to pick up my car. I forget his name but it was not junior.

Likely to Recommend

It's not an easy task sourcing parts for custom or classic vehicles but they did their due diligence to make sure I was taken care of. I really appreciate that.

Repair Quality

They went above and beyond to repair my vehicle. Junior was very transparent during the entire process and he followed up with me throughout the time my car was there.

Customer Service

This is a shop I highly recommend and I will definitely do more business with them.

Likely to Recommend

Repair Quality

I recommend you to people who i know need repairs.

Customer Service

Likely to Recommend

Repair Quality

The communication was not very clear. I called to check the status multiple times and was told that someone would call me back and they never did. The date that I was told or car would be ready kept getting pushed back.

Customer Service

Once I was able to speak with someone, they were very polite, except the one time I called and was left on hold for 20 minutes. I finally hung up and called back to speak with Stonebridge someone else.

Likely to Recommend

Ten out of ten will recommend.

Repair Quality

My experience with the work itself was a 10. The reason for the 9 is because of the time I had to wait to get my car back . Althoe it took a long time to have my car back I am very happy that my car is fixed & it looks brand new!!! The results are mind boggling! No complaints on the work because it speaks for itself . I wouldn’t mind having to wait again & i would choose them again if i was under the same circumstances. I also understand that the parts are on backorder & they have no control over that.

Customer Service

Likely to Recommend

It concerns me that my car was driven the 200+ miles. When I called to express my concern I was told the intake mileage had been recorded on the wrong day. Although this explanation could explain the discrepancy with the mileage, it doesn’t explain the missing half a tank of gas.

Repair Quality

The repairs look great. It’s not a 10 because my car was driven 200+ miles while it was in the shop. I came to this conclusion calculating the intake and last day mileage and noting the missing gas. When I left it it had half a tank of gas and it was returned to me on empty.

Customer Service

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Repair Quality

Customer Service

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It's is not the cheapest shop but they are NOT overpriced either. Got really good service for a decent price.

Repair Quality

Really good service. very transparent and honest. Did a really good job on my gmc.

Customer Service

Very professional but still friendly.

Likely to Recommend

Quality of work appears to be good.

Repair Quality

Repairs took a long time. Not sure how much current problems securing parts in the US is responsible for that. I am happy with the repairs made.

Customer Service

I would have appreciated a more proactive approach to status reports. Of course it’s a trade off having someone sending texts and emails or working on repairs.

Likely to Recommend

I would. Thank you

Repair Quality

Well due to no fault of the shops, there was a delay multiple times for my car to be finished. I was not let know that there was more suspension work to be done. March 18th when it was supposed to be done got pushed back due to waiting on parts. So now I have my vehicle and since it’s a unibody make for cars, having front end damage forever changes the frame of car and makes my cars hull integrity compromised. So I do appreciate the service you guys did. However I think looking at that type of damage, my insurance should not have tried to fix the car and just totaled it out for me to purchase another. The main reason for the lower score was that I got my car back it did not drive the same way it did before the accident. I asked your shop why and was told that my rotors were probably bad and that to make my car stop shaking on deceleration and also a loud revolution noise on the right side of car to stop, I would need to go pay more money at some shop and hopefully if it was from damage in accident insurance would pay. Personally I feel like you guys would have been able to let me know about how my car would feel afterwards as opposed to me thinking my vehicle would run as smoothly as before the hit and run accident.

Customer Service

Awesome customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Was completely happy with my experience at this shop, I have already told people how great it was and will tell anyone needing a shop to go there

Repair Quality

The places on my car that they fixed look wonderful and even my co-worker complimented the work.

Customer Service

They were welcoming and super nice and while waiting several of the staff asked if I had been helped which I had.

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Customer Service