Norm Reeves Collision Center

4.6 (808reviews)
93%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (808)

Likely to Recommend

Repair Quality

They must have rushed my vehicle as they left the old plastic trim inside my car, my side mirror sensor was not working, my side door which is not what they repaired is clicking everytime I open it. Sorry

Customer Service

My Experience

They did a great job and helped a lot with insurance problems work is outstanding

My Experience

Thank you for an awesome job! I felt like I was getting a new truck when I picked up my vehicle. Beautiful job! And very fast! The fact that you took the time to wash my truck was icing on the cake! Very friendly and professional staff, thank you! I am 110% satisfied, you all get an A+

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Jaime was great with keeping me updated throughout the process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Some moldings are back ordered to no fault of the repair shop. All in all they did a great job and kept me informed of the progress.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!!

Customer Service

very knowledgeable and professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was good and the representative was helpfull.

Likely to Recommend

Federico was unprofessional handling post repair issues and would not recommend to anybody.

Repair Quality

Post repair issues

Customer Service

Unprofessional customer service

My Experience

Angel was very nice to work with. Set realistic expectations for me and was happy when he was able to exceed them. Super helpful on the pickup as well. I love working with Norm Reeves VW and Collision Center.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was very well repaired and the communication was smooth. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exceptional service. I'm extremely pleased and everyone exemplified excellent customer service.