Norm Reeves Collision Center

4.6 (807reviews)
93%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (807)

My Experience

Angel made everything very easy! The whole process was easy. Very appreciative of the service.

Likely to Recommend

Repair Quality

I had the best experience in your facility!! Everyone was great and helpful!! Mr. Federico Ibarra, who is the one who gave me all the security about repairing my car for damage informed me of the exact time when the service will be done!! I am grateful that my insurance sent me to your facility! I will never forget the great experience I had!!🌟🌟🌟🌟🌟 Thank you, Mr.Federico Ibarra!!🙏💚🌟🤍

Customer Service

Likely to Recommend

It is not a cheap place.

Repair Quality

The work performed was excellent. It just took quite some time to get all the parts.

Customer Service

From the first estimate to the explanations of the repairs at pick up Angel, the contact person, did an excellent job.

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Repair Quality

Great service

Customer Service

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Service was seamless and loved the daily updates.

Repair Quality

Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Kept us updated regularly through the whole process. Completed work right on time & earlier than 2 weeks. The car was clean & buffed and some small wear marks were virtually gone. All personal from Norm Reeves were super friendly & helpful. Thank you for a great job!!!

Likely to Recommend

Already have!

Repair Quality

Great job! Kept us informed through work and got finished early. So happy with work they did.

Customer Service

Professional

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Repair Quality

Customer Service

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Customer Service

I brought the car to you guys because Jaimie knows how to deliver A+ customer service

My Experience

Body work unacceptable. Need to return it to have it repaired correctly.

Likely to Recommend

Will see how the second round goes.

Repair Quality

I had 2 repairs going on. The one that the claim was for went good give that one a 10. The other work was to fix some body damaged give that one a 1. Need to return the car so they can do a better job. Still need to take it in. Tom Ochoa

Customer Service

Service was great

My Experience

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Repair Quality

Customer Service

My Experience

It went very smoothly and I appreciated the updates by text. Thank you!

Likely to Recommend

Repair Quality

Great job, next time call me 👍

Customer Service

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Customer Service

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My Experience

great job from a great team. kudos to Sam for his outstanding leadership.

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My Experience