Norm Reeves Collision Center
In operation 12 years.
ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service from Angel and the team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
They do not answer the phone when called. Took 4 weeks to complete estimate and send to insurance company. Did not call enterprise for ride over to rental car. Insurance company also not able to ahold of them (American Connect)
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Drip marks on the repaired section. Inside of the car was excessively dusty and white marks in the back interior.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks like new: great job!!
My Experience - 5.0/5.0 -
Timely, Staff is Friendly, very concerned that my car was repaired to my satisfaction.
My Experience - 5.0/5.0 -
Angel was very helpful and courteous. Thank you for detailing the car….it looked great driving away.
My Experience - 5.0/5.0 -
I appreciated the updates and communication, especially from the manager (Sam). Also, the repair work was very well done. Very satisfied with our experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall repair work was great. I just noticed an that wasn't totally smoothed out on the fender, but it relatively minor.
Customer Service - 5.0/5.0 -
Appreciate the email updates and phone call updates from Sam (manager). Federico was cordial and friendly too.
Likely to Recommend - 0.5/5.0 -
Lack of communication and customer service
Repair Quality - 3.0/5.0 -
During repair they used old damaged parts under the car or didn’t secure it correctly. I’m not able to drop off my car and leave it for days. Please let me know when I can bring my car so you can fix it while I’m waiting
Customer Service - 0.5/5.0 -
Didn’t repair it correctly and nobody will answer calls. I had to take time off from my work and come in person to get hold of someone.
My Experience - 0.0/5.0 -
My car had scratches that were not there before repair. I will be calling to get it repaired ASAP . Very disappointed and upset this happened. Not much communication until the last couple of days. I had to do most of the reading out. Tried calling multiple times and no answer. Left message and no return call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the repair to my car. Sam was so nice and helpful throughout. He was very quick to fix anything I had any concerns with. My car looked great and it was also nice and clean inside and out. Very satisfied! Sam is awesome!!
Customer Service - 5.0/5.0 -
Sam was awesome!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professionally done. Great communication by email during the process. Thank you for your good job.
Likely to Recommend - 5.0/5.0 -
Already mentioned to my sisters.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was supposed to be completed on Monday and it wasn’t. Then I was let know that it would be done Tuesday and it wasn’t. Then it was finally completed Wednesday. But I was notified along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy process, great communication and scheduling and good work done