Norm Reeves Collision Center

4.6 (807reviews)
93%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (807)

My Experience

Wonderful service! Great at keeping you informed. Very considerate and friendly! And outstanding work!

Likely to Recommend

Repair Quality

Customer Service

Great staff! Couldn’t be nicer!

Returned Clean

My Experience

I thought everything went really well. I really appreciate everyone's help: Lourisa at the front desk was really nice and Emily did a great job keeping me updated throughout the process. My car looks fantastic as if nothing ever happened to it. Thank you all very much.

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Repair Quality

Everything went great, thank you to Lourissa, Emily and the rest of the repair team at the collision center. Couldn't ask for better.

Customer Service

Returned Clean

My Experience

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Repair Quality

Excellent service and very responsive

Customer Service

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Repair Quality

It was a wonderful experience for the time I arrived till my car was completed. Jaime was great and he gave great customer service.

Customer Service

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Repair Quality

I'm very happy with the look of my car.

Customer Service

Very friendly, good communication.

My Experience

Angel was very easy to work with. He was always professional in the way he handled our repairs.

My Experience

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Customer Service

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Repair Quality

Great customer service and excellent quality of repair work

Customer Service

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Repair Quality

I was very disappointed when I was told the car was ready but actually it was not due to quality and bad workmanship. It was an obvious poor quality of work which needed to get caught before customer review the very first time.

Customer Service

My Experience

Great customer service from Angel Flores, my car looks brand new.

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My Experience

The entire staff was friendly and knowledgeable . I received updates and phone calls .

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My Experience

Everyone was incredibly helpful, professional and they managed to deliver my vehicle in a timely manner!

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Repair Quality

Customer Service

My Experience

You claim that you will send updates. I never heard from you until car was ready. Will never use your company again.