North Brothers Ford, Inc.
In operation 85 years.
North Brothers Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did great work on the vehicle but I guess forgot to put down front floor paper, had thick dirt and dust all over drivers side floor
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the amazing service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Averie is awesome! Very satisfied with the experience and outcome. Thank you 😊
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
The team did a nice job with the repair, and Avery kept me informed every step of the way and was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
We are happy. However, they are horrible at getting back to us to just get things done. We have taken it back and it’s been a week for them to just get a knuckle and a rotor. Simmering simple. This is still an issue from the accident that happened the day after Thanksgiving on 2025. That’s 3 months ago. This is the only issue we are having. The call backs and the timing.
Customer Service - 2.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I'm still having issue with my vehicle.No return calls as of yet
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0 -
No Integrity no honesty they don't care
Repair Quality - 1.0/5.0 -
I usually don't leave any bad comments however this one turned out to be really bad I took my car over there for collision and then they hit my car while they're fixing it so they caused the dent and then they said yes they will take care of it so I went to fix that done and then they created another dent that they said they're not responsible for and they showed me pictures that means nothing because I already gave him the car and that didn't happen when I was there. They tell me that they have reserved the car and found cars and will find me cars but it turned out to be delays communication was not great I did not like them. Will I ever go to this dealership again absolutely not
Customer Service - 1.5/5.0 -
It's the same comments from before the car doesn't even drive like it should it's weird it's sluggish they even chipped some paint off the wheel they're very messy and professional with their work but yet they don't claim it's there problem
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car was like new, and they cleaned it very nice...................thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and nice..
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
had my car for 30 days, found a piece of loose/broken trim near the grill, pretty sure the headlights are pointing at the ground, the stuff in my backseat was thrown everywhere and the rear seats were down
Customer Service - 1.0/5.0 -
any contact I had was because I called them, no one reached out to me in the 30 days they had my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was really nice and explained my options well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done quickly and was in the loop the whole way through the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job all the way around
Customer Service - 5.0/5.0 -
Averie did a great job
Returned Clean
My Experience - 5.0/5.0 -
Job well done left car very clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I didn’t like that the vehicle sat there with nothing being done to it. No communication and the phones aren’t answered promptly