North Ranch - Thousand Oaks
In operation 58 years, 39 years at this location.
North Ranch Bodycraft & glass is a family owned auto repair business that has been serving the community since 1968. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Matt and April were professional and responsive. They kept me informed the entire way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and April were great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had a very bad experience at North ranch body shop ,the customer service is very poor and it was a very frustrating experience.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I worked with professional and helpful from beginning to end
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work. Performed quicker than originally promised.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good 👍 job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was impeccable as usual.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoyed working with North Ranch. They were fast and efficient and I really appreciated all the updates I was sent via text message about my vehicles repair process. If I were to need it again, I would definitely choose North Ranch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect paint job, and amazing customer service.
Customer Service - 5.0/5.0 -
Outstanding customer service. The receptionist is amazing, and the team members care about the quality of the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
North Ranch was very professional and helpful with the repair of our Subaru ! We would highly recommend them!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for an extremely easy and stress free experience in getting my car fixed. One week turnaround time was incredible and the work is flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work looks great, but it took a week longer than anticipated. (18 days instead of 13 estimated). The estimated time was increased several times during the work. I did appreciate that Casey held the shop open late today for pickup, following my phone query this morning.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
I wish, I could have had the work explained to me before it was done.
Customer Service - 0.5/5.0 -
When I questioned things at first after the work had started. It wasn’t met with a clear explanation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and washed my car.
Customer Service - 5.0/5.0 -
The staff and especially April is so very kind and she was helpful with calling Enterprise for me when I dropped off my car for repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed in the time frame that North Ranch provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the job! Your team were very friendly, helpful & I loved the result!