North Texas Collision Center-North

4.9 (2,371reviews)
98%
1220 Corporate Drive E.,  Arlington,  TX  76006
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Shop AssistantSparkles

In operation 13 years, 10 years at this location.

North Texas Collision Center is a family owned and operated local business catering to the DFW area. We celebrated our 10,000th repair in 2017. We focus on high-quality customer service while restoring your vehicle to its “pre accident” condition. As a customer, we know you have the right to choose any collision center to work on your car. Our body shop has been working effectively for years keeping customers and Insurance Companies updated on the repair process. As our expert technicians work on your vehicle, they are making sure they have everything needed in order to repair your vehicle. We advocate on your behalf to get everything repaired per the manufacture requirements. Quality: Our quality is embedded in our people and we expect it to be visible in every aspect of our company. We encourage feedback to ensure quality is seen in every detail of our organization. Integrity is the source of our passion for quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (2,371)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and genuine care for customers. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule, exceeding expectations. A few customers noted minor concerns such as delayed updates, incomplete interior cleaning, or small issues upon vehicle return, though these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"Excellent service and outstanding workmanship! The staff was friendly, professional, and my car looked brand new when the repairs were ..." Read more
"... contact with were very professional and helpful. The work done looks like the vehicle just came from the showroom floor and was done in a timely manner. Would highly ..." Read more
"The quality of the work is exceptional. My car looked like new, and the job was clean and well done."
"... after my car was damaged from road debris. I was very impressed with their customer service, the quickness of taking care of my car, and more importantly, the ..." Read more
"1010 experience. Would definitely use again. Exceeded all expectations."
"A week early!"
"... daily with the process and not to mention it was ready three days before the original finish date, KUDOS to the whole team, I highly recommend 😍" Read more
"Service was excellent. Communicative and thorough as well as ahead of schedule."
"Kept pushing back"
"Outstanding work, and the best communication Ive ever experienced from a service provider."
"... WONDERFUL THE CAR LOOKS PERFECT THE PROCESS WAS EASY THE COMMUNICATIONS WERE GREAT. FIVE STAR....." Read more
"I really appreciated the high level of communication the company displayed."
"Very good communication. Very polite and informative."
"Service was great communication throughout the process was excellent."

My Experience

Thank you, Tom your an amazing man who keeps his word…. I will refer family and friends Thank you again for a job well done!

Likely to Recommend

Repair Quality

NTCC did an amazing job fixing my car. It looks even better than when I bought the car. They fixed it fast. And kept me in the loop each day. Would definitely recommend. And the girl at the front desk. Sarah! Was very very helpful and super sweet. And Scotty helped out a lot as well.

Customer Service

My Experience

It took too long and cost me 1200 dollars on car rental fees. Otherwise the people were great and very open and concerned about my needs

My Experience

Excellent out before time an offer to turn in my rental!!

My Experience

Someone hit my parked car and drove off, which is a lousy way to start anything. North Texas Collision Center turned it into the easiest part of the whole ordeal. Tom met me the moment I walked in — asked if I was there for my repair, then picked up the phone and got me set up with Enterprise right there on the spot. I didn't have to chase anyone or figure out a single logistic myself. They handled the insurance side with GEICO, kept things moving, and the repair on the rear end came back flawless. You genuinely can't tell anything happened.

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My Experience

I could not be happier with the work done on my vehicle. Everyone I came in contact with were very professional and helpful. The work done looks like the vehicle just came from the showroom floor and was done in a timely manner. Would highly recommend North Texas Collison to anyone.0

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Returned Clean

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My Experience

Tom was very personable and committed to giving good service in time estimated. I was pleased with the work done on my car .

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My Experience

The car looks brand new. So excited to have it back. Thank you very much for keeping us updated and meeting all expectations. You are appreciated.

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Professional and cared about my concerns.

Customer Service

Returned Clean

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Service was excellent. Communicative and thorough as well as ahead of schedule.

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Excellent service and outstanding workmanship! The staff was friendly, professional, and my car looked brand new when the repairs were finished. I highly recommend North Texas Collision Center!

Customer Service

Excellent service and outstanding workmanship! The staff was friendly, professional, and my car looked brand new when the repairs were finished. I highly recommend North Texas Collision Center!

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Repair Quality

Very professional team with excellent customer service. They did a great job restoring my van. Kudos to Tom, Sarah and the shop team. Will highly recommend your company.

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Returned Clean

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I enjoyed working with Tom and Samantha very professional individuals, the nose, how to take care of their customers. If ever need any more work done, I will be back and also will refer anyone to North Texas Collision. Thank you for an awesome job.

Customer Service

Thank you, Tom for being a phenomenal representative and taking care of my vehicle. Thank you, Samantha for your kindness and knowing how to treat a customer in a professional way I will come back and refer to North Texas Collision.

Returned Clean