North Texas Collision Center Haltom City

4.8 (882reviews)
97%
5500 Watauga Rd,  Haltom City,  TX  76137
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Shop AssistantSparkles

In operation 13 years, 4 years at this location.

North Texas Collision Center is a family owned and operated local business catering to the DFW area. We celebrated our 10,000th repair in 2017. We focus on high-quality customer service while restoring your vehicle to its “pre accident” condition. As a customer, we know you have the right to choose any collision center to work on your car. Our body shop has been working effectively for years keeping customers and Insurance Companies updated on the repair process. As our expert technicians work on your vehicle, they are making sure they have everything needed in order to repair your vehicle. We advocate on your behalf to get everything repaired per the manufacture requirements. Quality: Our quality is embedded in our people and we expect it to be visible in every aspect of our company. We encourage feedback to ensure quality is seen in every detail of our organization. Integrity is the source of our passion for quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (882)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted the seamless, stress-free experience, with staff going above and beyond to keep customers informed at every step through text updates and direct communication. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. The professionalism, friendliness, and thoroughness of the entire team were repeatedly commended. A few customers noted minor concerns such as mismatched parts, cleanliness after repairs, and paint inconsistencies, reflecting areas customers felt could be refined for an even better experience.
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"... made the whole process as smooth as possible. The customer service and communication was amazing and the repairs are flawless. Will definitely come back for any future repair ..." Read more
"Amazing attitudes, genuinely helpful, fast turnaround, quality service. Not a single complaint."
"Quality five star service and repair; great staff and support."
"The entire experience was top notch! The work on our vehicle was stellar and the customer service was outstanding. We dont want to be return customers, but if we are, ..." Read more
"Excellent service-communication throughout is unparalleled and should be implemented at other companies!"
"I was expecting two weeks and they had it done in 3 days!"
"The repairs were done ahead of schedule, the car looks great, and drives just as great! Everyone was very kind, ..." Read more
"3 days earlier than predicted. No complaints."
"... to me, kept me updated throughout the process, and had my car repaired earlier than anticipated although realistic expectations were set up front. ..." Read more
"... professional , communicated everything along the way , & My hat was ready 3 days before the estimated date that it was going to be ready . Highly recommended" Read more
"The center updated me without asking throughout the entire process. This added to my peace of mind. No other body shop ..." Read more
"10 out of 10 in communication"
"... Everyone was friendly and insightful, not to mention I got real time text updates and assurances on my vehicles repair. I really enjoyed the ease of this experience during ..." Read more
"They were professional, friendly, and communicative throughout the entire repair process!"
"... Everyone was very kind, professional, and thorough. They are very communicative throughout the entire process." Read more

My Experience

Great staff! Great work!

Likely to Recommend

Thank you will def recommend!

Repair Quality

Wonderful staff and great work!!

Customer Service

Great!

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Repair Quality

Excellent service and communication.

Customer Service

My Experience

My Experience

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Customer Service

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Repair Quality

North Texas Collision Center was fantastic. A truck hit my car in a parking lot while I was in town visiting family. I didn’t feel comfortable driving my car back to North Carolina and decided to have the repairs done in Texas. They gave me updates almost daily and my car looked incredible when they finished. They even washed and cleaned the inside. Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Finished the repair in a timely matter so I didn’t have to pay for a rental car any longer than necessary. Very professional and polite.

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Repair Quality

Did great work. Very satisfied with the facility and personnel.

Customer Service

Great!!!!

Returned Clean

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Repair Quality

Amazing job!

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Repair Quality

Customer Service

My Experience

The service team was very helpful and took the time to explain the process for my vehicle repair, Jessica was welcoming and friendly, my check out with Lizette was also courteous, during the repairs I like that they kept me in formed with test messaging updates, and my vehicle was completed in less than time than expected.🌟

Likely to Recommend

Ntxcc holtom did an outstanding job. I would recommend them for any kind of auto work very pleased with the service and timelines.

Repair Quality

The service provided by the Collision Center met my expectations and exceeded them vehicle was repaired in less time than I anticipated and going above and beyond and making sure my car was clean inside and out outstanding service for the entire team

Customer Service

My Experience

I would just like to mention that Jessica was very very helpful. everything that was done was done to satisfaction and done in a timely manner. I'm very pleased with my experience through you guys. and although I hope I never have to use you again, if I were to get into another accident I would definitely be using North Texas collision center as my preferred place of business. thank you very much

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Repair Quality

Customer Service

My Experience

Amazing work

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Repair Quality

Customer Service

Returned Clean

My Experience

Awesome customer service and wonderful job on the repairs!

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Repair Quality

They were professional, friendly, and communicative throughout the entire repair process!

Customer Service

My Experience

Great work and communication with Jessica was top tier customer service. Thank you to your whole team!!

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My Experience

The truck came back looking good as new and ahead of schedule. I really appreciate the great work done.

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Repair Quality

Great job on my car. It was great service and Jessica took great care of me. My car was finished fast and Jessica even arranged my rental car.

Customer Service

Jessica and Stephanie are the best people! fantastic services