Northside Collision Greece

4.8 (518reviews)
96%
78 Cedarfield Commons,  Rochester,  NY  14612
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Shop AssistantSparkles

In operation 44 years.

With over 30 years of commitment to the industry, Long Pond Auto Body has been proud to serve the Rochester Community with professional auto body and collision repair service. No matter what year or model vehicle you own, you can expect nothing less than the best results from our professional team. From a small ding or scratch repair to major repairs, you can expect great service and quality workmanship.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (518)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Derek and Amber made our whole experience pleasant and reassuring. We were so nervous after the accident that their calming and professional demeanor were a big help. The car came back to us perfectly repaired and even a few days early. Oh, I forgot to mention that the loaner car we received from them was perfect also. We highly recommend them!

Customer Service

See previous comment. We loved them!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very efficient friendly staff

My Experience

Lots of communication.. I would highly recommend them…

Likely to Recommend

Repair Quality

Looks great but bottom of the door sticks out just a tad, not flush. I didn’t notice this until after getting it home.

Customer Service

Very friendly & great communication

My Experience

Professional customer service and great repair work!

Likely to Recommend

Repair Quality

Great customer service and a high quality of work perform.

Customer Service

My Experience

The customer service was excellent - special thanks to Derek and Amber for a job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole experience was drama free and the girls at the front desk are the friendliest and take care of every last detail so you don’t have to worry. My car was in the shop longer than I would have liked, but the repair service kept in touch daily with update and calls. My cat looks beautiful!

My Experience

Very satisfied with my experience with Northside Collision. The quote was competitive, and the communication was exemplary with updates all during the process. The job was completed earlier than anticipated and the repair was done well. Also the available free loaner was a nice differentiator and the whole team was professional and pleasant.

My Experience

Questioning there is a 1/2 inch gap between the hood and new piece Morgan, was an excellent communicater and took great care if me. It is the weekend now. May be calling next week regarding my concern

My Experience

Incredible service !! Everyone was nice, professional and everything was done on time as promised. I will recommend this place to anyone that needs collision work. Fantastic

Likely to Recommend

Repair Quality

Fantastic customer service professionalism. The work was done on time and perfection in detail

Customer Service

Likely to Recommend

Repair Quality

Handled quickly and satisfactorily

Customer Service

Excellent

My Experience

You were amazing with your service. Keeping me up-to-date on the progress and with the cleanliness of the vehicle. When it was returned, I highly recommend you to anyone and everyone who can use your service.

Likely to Recommend

I already have recommended them to several people.If they would need their service

Repair Quality

Long Pond auto is amazing. They kept me informed the entire time until the car was finished. Very professional and a pleasure to do business with.

Customer Service

Repair shops, personnel was very courteous and professional and a pleasure to talk to

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m happy with most of the stuff on my car but I do have to bring it back tomorrow since the drivers side glass isn’t installed correctly and went sideways when I tried to roll the window down

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looked like a brand new car! People were very nice!