Northtown Collision Centre

4.4 (670reviews)
85%
3840 Sheridan Dr,  Amherst,  NY  14226

In operation 36 years, 12 years at this location.

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Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 9:00 pm
Tue 7:30 am - 9:00 pm
Wed 7:30 am - 9:00 pm
Thu 7:30 am - 9:00 pm
Fri 7:30 am - 9:00 pm
Sat 7:30 am - 9:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan
Subaru
Volvo

Reviews (670)

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Returned Clean

My Experience

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Promised on a Friday. Job was done Monday.

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Like I said told them there was a gap where my headlight and corner panel is and they didn’t fix it

Repair Quality

I noticed the gap where my headlight and corner panel are that happened from the accident is still there took it back and they didn’t fix it

Customer Service

They personnel that I talked to were quite nice and patient with all my questions

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Returned Clean

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Repair looks great, happy with how it looks. Time it took was a bit long, over 5 weeks

Customer Service

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Shop fixed remaining issues and will if any others come up

Repair Quality

Not sure yet. AC does not work suddenly Was AC damage in front end accident and not repaired?

Customer Service

Always kept me updated

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Repair Quality

Car overheated on my way home. Not sure what the problem is but I’m hoping the engine is ok or I really won’t be happy. Found a few chips on the passenger side side view mirror I don’t remember being there but I’m not sure.

Customer Service

They keep telling me to drive it back. The engine is aluminum it will melt if it hasn’t already

My Experience

Having used your service once before, I knew your work to be exemplary, and you didn't disappoint. Everything was completed ahead of schedule, with the finiest detail attended to. Your staff are pleasant and easy to work with, and I would highly recommend you to anyone in need of body work. Thanks!

Likely to Recommend

They need someone knowledgeable to inspect the car thoroughly after repairs are done and before delivery to customer. Also rental process needs to be smoother, insurance company provides rental for 30 days, what happens after ? One should not worry about living without a car.

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Terrible service. Was lied to several times as to status. Communication was bad

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Great customer service and repair was completed on time. I wish there could have been more updates throughout the repair process.

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