Northwest Auto Body

5.0 (453reviews)
100%
16600 International Blvd,  Seatac,  WA  98188

In operation 16 years.

We are closing to the public starting November 1, 2022. Thank you for the 12+ years of support to our repeat customers, and all the wonderful referrals. If we decide to open back up to the public, we will let you know but for now - thank you!! NWAB family. ------------------------- We are part of the 20% of shops in the nation that are recognized for being trained and certified to I-CAR Gold industry standards. That means that you can assure your safety and vehicle repair quality is the heart of our business. As a family owned and run shop we take each vehicle personal as if it were our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (453)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I feel that a great job was done on my vehicle. My vehicle come back to me detailed clean and I was totally satisfied thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

You guys did a great job on fixing the bumper it looks brand new! And the inside was super clean thank you guys very much! I did notice there was a couple dings to my radios interface that weren’t there before, so that’s kinda disappointing but other than that I am satisfied with results, thanks again!

Likely to Recommend

Repair Quality

The car on the outside looks great! Looks like new, the trunk does close a little lighter than before but works great otherwise. I did notice a couple dings on the inside of the car on the face of the radio platform that weren’t there before, I’m assuming they were from the detailing when someone cleaned, kinda disappointed those are there cause I can’t help but look at them now. Other than that they did a great job.

Customer Service

Likely to Recommend

Most definitely!

Repair Quality

My experience at NW Auto Body Shop was beyond my expectations. Shiboney at the front desk was amazing and very professional. Her communication and customer service was top notch, she kept up with sending me reminders and regular status updates via text messages. They even provided me with a complimentary ride (Uber/Lyft) to and from my house after dropping off my car for repair. I was told my car would be ready within 3 days and it was ready within that time frame. I was very surprised not only with the timing but also with the job they did. The paint job and the installation of all parts was astonishing. They even washed my car and it looks completely new again. I will definitely go back to them if I ever need them and absolutely recommend them to anyone. They definitely deserve a 5 star rating.πŸ”…πŸ”…πŸ”…πŸ”…πŸ”…

Customer Service

Very satisfied!😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The Work done on my 2017 pathfinder looks awesome

Customer Service

Shiboney was very informative and always updating us on the progress

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved the fact that you guys go above and beyond with the Lyft ride home and ease of the whole process. A huge shout out to the lady at the front desk (Bree I think) I really appreciate the customer service you have and I might be back come summer time to get some more cosmetic repairs done this time completely out of pocket. I'll definitely recommend the place. Thank you! πŸ˜ƒ

Likely to Recommend

Customer Service

Likely to Recommend

Repair Quality

The work done is so far just fine. Looks brand new! We had some miscommunication about other work I wanted done so it didn’t happen, but I could have followed up too.

Customer Service

Again, really good except for the one glitch in communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Northwest did an amazing Job on my car. I was honestly scared they would not be able to match the color but they did and it looks amazing as if nothing had happen. They gave me updates when ever something came up through text which was great. They even cleaned the inside which I was not expecting. So happy with the outcome.

Likely to Recommend

Repair Quality

They did a great job! Very professional!

Customer Service

Very friendly and knowledgeable.

My Experience

Done a full day early, repair looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great, and I appreciate the hard work by the team to finish the car on time and communicate with me about when it would be ready to pick up.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciated that communication was prompt, I paid what I was quoted exactly and they did a great job on my bumper.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean