NW Collision Services
In operation 13 years, 8 years at this location.
NW Collision Services was created in 2013 by David Hall. He's worked with some of the industry's most respected repair shops for over 15 years. ? Recognizing how much an auto collision interrupts busy lifestyles, David saw an opportunity to provide door-to-door concierge service, to save customers time and hassle. His team includes some of the area's most talented technicians, and includes state-of-the-art equipment and eco-friendly materials to get cars... and their drivers ... back to work! ? Schedule your estimate today by contacting David at [email protected] or call 503.616.8836.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff at NW Collision Services were very helpful in finding a way to have my car repaired when new parts were not available nationally. They were very patient with me while providing information that helped me understand the issues. My car is beautiful again! Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and turnaround!
Customer Service - 5.0/5.0 -
Teresa was awesome!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Bad part of town, took too long and didn’t fix every item
Repair Quality - 3.0/5.0 -
Didn’t fix the back of the driver seat that was damaged and noted in claim
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was super communicative. He informed me that my steering column needed to be completely replaced was glad that I brought it in as soon as possible instead of continuing to drive the vehicle. He would update me at least weekly if not more. Fixed my steering and front bumper. Informed that insurance would not cover repairs to the rear bumper due to prior damage and a previous fix that was not done properly. Yet he still went out of his way to repair my bumper and reattach it the best way he could as so many pieces are missing. I think it looks great. Above and beyond service.
My Experience - 5.0/5.0 -
Everything looks great! I did find a good deal of broken glass remaining in the rear of the vehicle / spare tire compartment. Otherwise very pleased
My Experience - 5.0/5.0 -
Quality repairs at fair price.
My Experience - 0.0/5.0 -
They told me it was going to be ready by February 3rd and they gave it to me until march 2nd. When I finally picked it up the interior was super dirty. My charging cord went missing while my car was getting worked on. Communication was trash.
My Experience - 5.0/5.0 -
My car looks as good as new! It’s like it was never in an accident. I absolutely love it! And I really appreciate how they made an effort to keep the inside clean while they worked on it. Love love love!
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone and actually did recently after picking up my car!
Repair Quality - 5.0/5.0 -
They did an amazing job with my car, you can’t even tell that it was in an accident. I received regular updates on the progress and they for done a week ahead of schedule. I also really appreciate how they tried to keep the inside of my care clean while they worked on it. I am absolutely satisfied.
Customer Service - 5.0/5.0 -
They were very communicative and helpful.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
NW Collision always provides exceptional service both in repairs and in the friendliness/helpfulness of its team members. It’s always a pleasure working with them, and although I don’t look forward to whatever incident will require their assistance next, I know I’ll be happy to have their help the next time things go awry with my car.
Customer Service - 5.0/5.0 -
Superb. Really nice people who really care about my experience. Especially helpful in such stressful situations as having a whole headlight stolen or a back windshield randomly shatter.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would give an even higher score than 10 if I could. Teresa and the entire team are rock stars !
Returned Clean
Likely to Recommend - 5.0/5.0 -
tell everyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rediculously helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job with my car, as well as working with the insurance company in a very effective way!
Customer Service - 5.0/5.0 -
All my interactions were seamless