NW Collision Services
In operation 13 years, 8 years at this location.
NW Collision Services was created in 2013 by David Hall. He's worked with some of the industry's most respected repair shops for over 15 years. ? Recognizing how much an auto collision interrupts busy lifestyles, David saw an opportunity to provide door-to-door concierge service, to save customers time and hassle. His team includes some of the area's most talented technicians, and includes state-of-the-art equipment and eco-friendly materials to get cars... and their drivers ... back to work! ? Schedule your estimate today by contacting David at [email protected] or call 503.616.8836.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and true to their word.
Customer Service - 5.0/5.0 -
Wonderful front desk service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would certainly recommend your shop! We were very pleased with all aspects of your services.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repairs look absolutely perfect. Wasn't expecting both the interior and exterior to be cleaned too, that was awesome.
Customer Service - 4.5/5.0 -
A lot of the process got slowed down by the insurance company of the person who hit my car, but my estimator John was great about getting it sorted out. Only dissatisfaction was with how I had to go about getting updates. Wish the front desk had updates on their system so i didn't have to wait for the estimator to call back.
My Experience - 5.0/5.0 -
Overall I had very good service, my only problem was that today it appears that supplies are not available to complete a job in a timely manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
The quality of work was good. People were kind. Just that last day of no communication left a bitter taste.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Honestly, it was all a 10 except for the fact that my car was not done when they said it would be. I was told originally the car would be ready on Friday. They called Tuesday to let me know with parts shipping, it will be delayed until Monday. Perfect, no problem. Plenty of time to adjust transportation rental through the weekend. Then Monday came, and I finally called at 3:30 to see when I could pick up my car, and then it was pushed another day. I needed a ride home within the hour, and back in the next day. Very frustrating I didn't have time to make plans.
Returned Clean
My Experience - 5.0/5.0 -
I hope that I am never put in a position to need your services again, but if I do I will happily come back to NW Collision Services. Everyone was so friendly and helped me with the expected squabbling with the insurance company. Thanks again!
Likely to Recommend - 5.0/5.0 -
They are efficient and can work with busy schedules and was able to take my car right away
Repair Quality - 5.0/5.0 -
They did an amazing job of taking in my vehicle to get repaired and gave it back to me. Very happy they were able to help.
Customer Service - 5.0/5.0 -
Great service they communicated with me on every step of the way which made it way less stress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
The job isn’t finished. Still waiting on a part. Please ask again once it’s done.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff and workmanship excellent.
Customer Service - 5.0/5.0 -
Teresa was courteous, helpful, and knowledgeable. Receptionist also provided friendly professional service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk person even offered to stay open 15 min past closing so I could get there and pick up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Everyone at the shop was was nice.