NW Collision Services

4.6 (340reviews)
95%
1130 SE Mlk Jr. Blvd.,  Portland,  OR  97214

In operation 13 years, 8 years at this location.

NW Collision Services was created in 2013 by David Hall. He's worked with some of the industry's most respected repair shops for over 15 years. ? Recognizing how much an auto collision interrupts busy lifestyles, David saw an opportunity to provide door-to-door concierge service, to save customers time and hassle. His team includes some of the area's most talented technicians, and includes state-of-the-art equipment and eco-friendly materials to get cars... and their drivers ... back to work! ? Schedule your estimate today by contacting David at [email protected] or call 503.616.8836.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (340)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice services. I will recommend to my friends if they need it. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You received car on March 19th, didn’t touch for a week, ordered wrong parts, said it was done wasn’t done, said would call didn’t call. Couldn’t get straight answers. Made no effort to make it right then let us know with no warning it was ready and expected us drop everything and come immediately to get because you had no space

Likely to Recommend

Repair Quality

Forgot to clean the inside cup holders, broken glass left on the inside.

Customer Service

Thank you

Returned Clean

Likely to Recommend

Repair Quality

I was initially told it would be done the same day. However staff apologized for the delay and I was otherwise very pleased with the service. Staff were friendly.

Customer Service

Personnel were very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

NW Collision services was great. I was stressed out from an accident, they took my car right away and started working on repairs. With all the delays in getting car parts I was nervous I might be out of my car for weeks. They got the parts in a few days and repaired everything quickly. I was impressed with the quick responses I received for updates on my repair. I hope to never be in an accident again, but I would recommend this shop to anyone who was.

Customer Service

Returned Clean

My Experience

Thank you! Our entire experience, from customer service to the actual repair, was positive. I hope I don't need your services again, obviously, but if I do, I know who to call!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Professional, efficient, and kind! Will be coming back here for any further repair needs. Thanks a bunch!

My Experience

Overall I am satisfied with the work. However, I was not notified that my replacement bumper was damaged upon receipt, which pushed back the day my car was ready. Had that been my expectation, it still would have been a hassle because I had to leave work in order to pick it up, but I wouldn't have wasted an hour of my time driving to the shop to pick my car up, when it wasn't ready! I was told it would be ready Friday, so when I went directly there on Monday after arriving home from an out of town trip, I was incredibly frustrated to see that my car wasn't ready, and nobody had notified me of the delay, wasting my precious time off.

My Experience

Thanks for the speedy repair and for the pickup and delivery.

My Experience

My Experience

As expected the repair was done professionally and propey. Everything works well and looks like new. The complementary consierge service was by far the best value add of the whole experience. I will be sending others to your shop.

My Experience

Thank you so much very happy to see the nice job you did thank you again have a Blessed day

My Experience

Likely to Recommend

Will always recommend!

Repair Quality

Nothing but amazing things to say! Will highly recommend to friends and family!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean