NW Collision Services

4.6 (341reviews)
95%
1130 SE Mlk Jr. Blvd.,  Portland,  OR  97214

In operation 13 years, 8 years at this location.

NW Collision Services was created in 2013 by David Hall. He's worked with some of the industry's most respected repair shops for over 15 years. ? Recognizing how much an auto collision interrupts busy lifestyles, David saw an opportunity to provide door-to-door concierge service, to save customers time and hassle. His team includes some of the area's most talented technicians, and includes state-of-the-art equipment and eco-friendly materials to get cars... and their drivers ... back to work! ? Schedule your estimate today by contacting David at [email protected] or call 503.616.8836.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (341)

Likely to Recommend

Go out of business

Repair Quality

I hope state farm and every insurance company pulls their contracts with this company. Horrible quality control. I have to send my truck to another shop to fix it.

Customer Service

Non existent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Have a few things left to finish fixing

My Experience

Brought in my Mazda3, windows broken out, interior torn, dents in the side and deep key marks. NW Collision Services was quick to repair (way ahead of schedule!) my vehicle and it looks amazing! The customer service was excellent, you have a great team. Thank you for restoring my car and giving me a boost again.

My Experience

Trenton and Shorah were very helpful throughout the whole process in an incredibly stressful situation in which resulted in me having to use Enterprise

Likely to Recommend

Repair Quality

The repairs appear to be good. When I picked up the car there was what appeared to be black grease on the driver’s seat and debris on the rubber mat in the trunk. I drew it to the attention of the office staff who had it cleaned.

Customer Service

Always helpful customer service staff.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Seems like it’s all good

Customer Service

They kept me informed of progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The windshield fluid still leaks and I'm unsure when to get an oil change. But besides that its running great

Customer Service

My Experience

Thank you for your excellent work and customer service. Amazing team kind and friendly professional.

My Experience

The folks there are super friendly and helpful, they got my car repaired in record time, and I’m thrilled with the results. Also, they communicated directly with my insurance and was a completely hassle free experience. I highly recommend NW Collision Services.

Likely to Recommend

Repair Quality

Everything was excellent

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks wonderful, spotless when I picked it up, service finished faster than expected and the staff is very friendly.

Likely to Recommend

Repair Quality

Customer Service

These folks took excellent care of me! Very good communication and quick service! I even left things in my rental car on accident and the team kept my belongings safe until I was able to retrieve them. They made the rental car process smooth and easy as well, highly recommend nw collision!

Returned Clean

Likely to Recommend

Repair Quality

Good service & car was very clean when I retrieved.

Customer Service

Returned Clean

My Experience

Amazingly fast turnaround and thank you so much for cleaning it afterwards.

My Experience