Oliver Autobody-Holyoke

4.8 (588reviews)
97%
1519 Dwight St.,  Holyoke,  MA  01040
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Shop AssistantSparkles

In operation 5 years.

We've been repairing vehicles for more than 90 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Springfield - Holyoke market.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (588)

My Experience

Color match isn’t quite 100%, but everyone I interacted with was really fantastic. Car is shiny and clean and looks great. Superb customer service, thank you!

Likely to Recommend

Repair Quality

It took a week of my car being there to get an estimate when I was told it would be 1/2 hour. I left it so repair could get started asap. I had no car during that time and the time it took for repair. Also the color match is close, but off, especially in the sun. Coverage looks good and car seems to be functioning well.

Customer Service

Excellent. Everyone I spoke to was friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Made an appointment three weeks prior to my date. When I arrived it seemed that they had no idea I was coming, even though I received a confirmed text that morning. My estimate from the insurance company that was copied b was nowhere to be seen

Returned Clean

My Experience

Fast and perfect repairs done to my suv definitely good work

Likely to Recommend

I already did recommended to a few of my family members

Repair Quality

Great work made my suv look like new again amazing

Customer Service

Likely to Recommend

Repair Quality

No comentarios todo bien

Customer Service

Todo bien

Returned Clean

My Experience

Oliver’s auto body did quality work on my vehicle. They even managed to get me an OEM part instead of an aftermarket, but what I love the most was the text update system that tells me when my car is expected to be finished at the same time providing current information about what the status of my vehicle is.

Likely to Recommend

Repair Quality

Customer Service

Extremely friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Maybe took too long for me to get car back. But results were fine. Everyone was courteous.

Customer Service

Returned Clean

Likely to Recommend

I’m satisfied with the service and work

Repair Quality

Great service thank you

Customer Service

They have courtesy and dedication

Likely to Recommend

Repair Quality

Thanks Oliver…. My car looks great… like if nothing happened…

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was satisfied

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Everyone was respectful

Customer Service

Great

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Repair Quality

Customer Service

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Repair Quality

The car was well fixed. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would recommend Oliver's to any one. They dis a great job.

Customer Service

I would recommend Oliver's to any one. They dis a great job.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Already Recommended you

Repair Quality

Very happy. Great customer service

Customer Service

Returned Clean

My Experience

We were read ended but after going to pick up the vehicle we noticed paint that was completely chipped off on the trunk. We were told by the tech that was pre existing damage even though we have pictures showing the paint wasn’t chipped at all. We were then told that during the inspections process that we didn’t mention the trunk was damaged. So that is why they didn’t fix the paint. How can we mention something was damaged when there’s no signs of chipped paint until after you worked on it? We were then told it was due to power washing the vehicle that caused the paint to chip. So which one was it? Very unprofessional. Either way we have damage that was not there until they “fixed” it. I hope they fix the damages to my car but I will not bringing back my personal vehicles or my work vehicles here after how many bad experiences I have had here.