Oliver Autobody-Holyoke
In operation 5 years.
We've been repairing vehicles for more than 90 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Springfield - Holyoke market.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfecho con el trabajo y sería recomendados a otras persona
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First rate. Good as new !
Customer Service - 5.0/5.0 -
Just excellent. Very courteous, informative,and capable. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, timely service
Customer Service - 5.0/5.0 -
Great communication throughout the service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service and very quick quality work. I have absolutely no complaints. Great shop, I couldn’t have asked for anything better.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the service it was a great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Hillary, was great keeping me up to date on details and letting me know what day my car would be done. Also I was happy with the shop as they took care of all the insurance and making sure that it was taken care of. I have been bringing my car here for years and I will continue to do so.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend the quality of the work but I would warn them to get specific information about how many cars were ahead in the queue.
Repair Quality - 5.0/5.0 -
The repair work was excellent. I am happy with the functioning of the driver side door, overall appearance including the color match.
Customer Service - 3.0/5.0 -
I was disappointed that I was told to bring the car in, that they were ready to take on the job and I was given an estimate of a week and a half to two for the job to be completed. I was told that I would be given an update report. My car was in the shop for over a month. The scheduling was completely mismanaged and there was a lack of transparency about the situation. Based upon my initial experience I would have given a lower rating of 2or 3 but this changed due to the outside intervention of Troy Dinsmore who stepped in to improve the situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The work is good lacking in some communication
Repair Quality - 3.0/5.0 -
People do not seem to be consistent, work from original estimate was not taken care of so I have to return
Customer Service - 3.0/5.0 -
Very nice people
Returned Clean
My Experience - 5.0/5.0 -
What wonderful work you did to my car! It looked perfect and I could not be happier! Yesterday I stopped in but my car wasn’t ready, Your solution was take the rental for one more night and they’d message or call when my VW was ready. I didn’t even have to return the rental to Enterprise! I was simply able to drop it off, grab my car keys and sciddaddlae! The entire repair was around 4000$ but well worth it and then some Thank you guys for everything, especially the very talented reconstruction!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Oliver’s did such a beautiful job on my car! I am incredibly satisfied, from the rental process to the beautiful finish of my front passenger bumper! Hillary, I’ll never forget your kindness. When I came to pick up my car on the fourth it wasn’t ready, so Hillary said to keep the rental…I don’t even think they charged me for that day. Just amazing, will recommend you to everyone I know!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the communication during my vehicle's visit. Got nothing but friendliness and professionalism from all of your associates . As for the work actually done on the vehicle we could not be happier... Great job Oliver's Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication,great customer service... And beautiful workmanship