Olsen Auto Body & Collision
In operation 45 years.
Locally owned and operated, Olsen Auto Body & Collision is a full service auto body repair shop. From the smallest scratch to a major collision, we do it all. Bring in your damaged vehicle and pick it up looking like new again. We will estimate your car, communicate directly with your insurance company for approval, order parts, repair, paint, and wash your vehicle. Anything we can’t do in house we will facilitate for you, like a wheel alignment or restraint system work. It will all be handled while your car is here and all you have to do is pick it up when it’s done. Our Office will be happy to help you to schedule your repair, assist in your insurance claim, set up a rental car and keep you updated while your car is in the shop. Just ask, we can help!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Even before I needed autobody work, I had heard from friends and co-workers about Olsen. When I needed them after all these years, I didn't even call anyone else. I'm glad I visited Olsen, I will continue recommending their shop to others. Thank you again for getting my car returned to me in stellar condition!
Repair Quality - 5.0/5.0 -
My experience with Olsen was wonderful. From Brittany at the front desk to John and all the technicians, everyone was very friendly, upbeat, and honest.
Customer Service - 5.0/5.0 -
I was highly satisfied with all aspects of my experience at Olsen.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would - its a great shop!
Repair Quality - 5.0/5.0 -
Acura looks great - Thanks
Customer Service - 5.0/5.0 -
Very helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 2014 Altima with 60,000 miles I bought new and have maintained well got significantly damaged while parked by an unknown person/vehicle. KBB listed the car being worth $5,000, and this was as much as the Ohlsen repair cost and thus the insurance would have totaled it, charged the deductible, and maybe increased the premium. Thus, I paid Ohlsen cash. They replaced the trunk lid, both taillights, trunk hinges, all emblems, and repaired one rear quarter panel, painted, and meshed it all with the existing paint. I could certainly not have bought an equivalent good car for $5,000 minus the deductible. Stephanie was extremely accommodating to my situation repairing a car costing as much as it was worth but worth more than so to me due to its good/known condition. She even tried to use some used parts. However, it turned out they were not in a as good condition, so we settled for new parts. Her estimate was accurate, and it actually cost a less than the estimate albeit having to use all new parts. The repair was done in a very timely fashion. I did not ask for or expect the repairs to be perfect due to the value and age of the car. However, I would say all the repairs made the car look better than new. It also looked as if they did total waxing and interior detailing. I am very impressed. Surely, I will use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I paid $1,100 for a new headlight. Several days ago I asked that the damaged headlight be put on the passenger front seat. When I picked up my Tacoma, I was told that the old headlight had been thrown away. What kind of bullshit is that? I may have to take to social media platforms.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Robert did the initial estimate on my Tacoma. The left headlight lense had a very small scratch. He asked me if I wanted it replaced. I said no, I'm paying out of pocket, to protect insurance premiums. I understand my vehicle hadn't been opened up yet. I made a follow-up call to Olsen to see how the repair was progressing. Darrel told me in a sheepish voice that the left headlight was "floating around". Apparently the headlight brackets were broken. I told Olsen to put the damaged headlight on the front passenger seat. When I picked up the Tacoma, Robert told me that my headlight had been thrown away. I wanted to see the broken brackets. I am very suspicious as if I really needed a new headlight as it is a big ticket item. $1,000. To make it right, you need to call me and explain to me why I was not given the so called damaged headlight. I haven't gone to social media, small claims court or the BBB as of yet. I'm giving you a chance to come clean without retribution or disclosure, just between the two of us. Jeff . 360-220-2076....
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the care you took to repair the jeep after the collision with the deer. Communication on status of vehicle was excellent and allowed to me plan accordingly. Thank you :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m so appreciative of the professional and kind way I was treated by staff. The repairs were well done, I appreciate the skill of the shop staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, professional staff and excellent work. I highly recommend this company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service and contact was excellent. My truck looks like new. 6/5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your the only place I've brought my cars to have body work done your company does outstanding work i love my car now you can't tell it was even damaged they even cleaned inside and out. The staff are top notch tha k you for taking care of me you are appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A 10 Olsens is the only body and fender shop I go to they do top quality work.
Customer Service - 5.0/5.0 -
The front desk lady is awesome she really treats you well.
Returned Clean
My Experience - 5.0/5.0 -
Excellent folks and great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great folks to work witj!
Customer Service - 5.0/5.0 -
Excellent work and great folks to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Another great experience with you! Worth the wait. I love your attention to all the details and the pride you take in the outcome. An added bonus was that my car was vacuumed and cleaned, which made picking up my car extra special. Thank you!!
Customer Service - 5.0/5.0 -
There was a bit of miscommunication at first. My husband's name is on the account but it was my vehicle being repaired. He was the one getting the texts. Only adding this because it can be of help in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Robert was a pleasure to work with. Very flexible and especially understanding when I told him I REALLY did not want the car to be “totaled” as the insistence company had requested
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
From my first inquiry to completion, the staff was kind and helpful. They brought ease to a stressful situation and I am so grateful!