Olsen Auto Body & Collision
In operation 45 years.
Locally owned and operated, Olsen Auto Body & Collision is a full service auto body repair shop. From the smallest scratch to a major collision, we do it all. Bring in your damaged vehicle and pick it up looking like new again. We will estimate your car, communicate directly with your insurance company for approval, order parts, repair, paint, and wash your vehicle. Anything we can’t do in house we will facilitate for you, like a wheel alignment or restraint system work. It will all be handled while your car is here and all you have to do is pick it up when it’s done. Our Office will be happy to help you to schedule your repair, assist in your insurance claim, set up a rental car and keep you updated while your car is in the shop. Just ask, we can help!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car was not completely done why I arrived
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great job
Returned Clean
My Experience - 5.0/5.0 -
Brittany and Darryl are the best! Customer service was fantastic and they were both very helpful during what was a very upsetting time for my family after the accident. Very professional at the same time being kind and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Olsen Auto Body customer service was excellent!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
I was unhappy that I was notified less then one hour of picking up my car that is was not read. I didn't get the message until after I was at the shop picking it up. I should have been notified earlier in the day that the wrong part arrived and could not be installed (the spoiler). Also, if my tire kept going flat while my car was with you, I should have been notified earlier. I would have made arrangements to have it checked out immediately. Instead, I drove that evening as I had prior plans. I drove to Les Schwab first thing in the am on a nearly flat tire. Luckily, three hours later, it was repaired. They removed a nail and patched it. Was an unexpected inconvenience that could have been dealt with differently. I felt like with all the text messages I had been sent, I should have known about these two problems. Even a real telephone call earlier on pick up day would have been helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank You for a great paint job and good customer service thanks again Wayne & Alicia Freshwater
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything great except license plate screw issue.
Customer Service - 3.5/5.0 -
No courtesy ride available to Ferndale. Taxi cost me $35.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though I have to return to your shop due to an unfortunate set of circumstances with the parts to my bumper; I am satisfied. Everyone treated me kindly & with respect