One Twenty - Two Collision Conyers, LLC

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Again, I’m completely satisfied with my recent repair experience with One Twenty-Two Collision. I was kept informed from beginning to end regarding my vehicle. The Customer Service Team was excellent! I will gladly recommend your company to my family and friends! Thank you guys so much !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

already text you guys Thanks

Customer Service - 5.0/5.0 -

I don’t know if you got my other two memos that I highly rated your job very well and very pleased. Thank you so much.

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am happy to say that my car looks great. The repairs were done in a timely manner and I was informed/updated during the whole process. The receptionist/staff was very pleasant and professional. I will definitely refer my family and friends to One Twenty - Two Collision.

Likely to Recommend - 5.0/5.0 -

I am very happy with the service I received. I would definitely refer my family and friends to your auto repair shop.

Repair Quality - 5.0/5.0 -

One Twenty-Two did an excellent job repairing my vehicle.

Customer Service - 5.0/5.0 -

Your customer service rep was very pleasant, courteous and knowledgeable.

Returned Clean

Likely to Recommend - 3.5/5.0 -

For most part, job well done except for issue with my truck

Repair Quality - 3.5/5.0 -

I have smoke coming out my tailpipe when idling

Customer Service - 4.5/5.0 -

Good-keep u informed

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is the first time in a long time that I dealt with a car repair company that gave a repair time and completed everything on time. They even gave regular updates of their progress. Everyone I talk to showed good customer service and respect. If I ever need collision repair again this is my number one place to go

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quiza was wonderful. She smoothed what was traumatic for me. So helpful. Great person.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Communications with me were great. Work appears to be perfect. Good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication. Quality work. Seemless interaction with insurance company. Would use them again.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I would have given it a 10 if I didn’t have a bad experience with the receptionist. I had gotten numerous texts from One Twenty-Two Collision from day one when I off my car up until 9/11 which I got call at 12pm informing me that my car would be ready for pickup 9/13 and you guys was waiting for the parts to come in. I was out of town, 175 miles from my home, when I got the call from the receptionist at that my car was ready on 9/8. I told her that I was out of town and was informed that my car was going to be ready 9/13. She stated that she was going to notify my insurance that she informed me that my car was ready early, (9/8). I told her that I will get someone to pick it up for me because after talking to Progressive, they said that I would have to turn the car in by 1pm on 9/9 if she gave them that date. Progressive said that no one haven’t notified them yet. After countless hours I trying to get someone to pickup my car, I couldn’t get anyone that was available. I decided to call the rental car to let them know that I would keep the car an extra day because your receptionist told me that you guys would be close until Monday. I was panicked trying to get someone to pick it up. I wished that I had spoken to the manager that day instead of Monday when I picked up my car. Otherwise, without the issues with the receptionist I would have give you guys a 10. I am very pleased with my car. You guys did a great job on it. You guys cleaned it out also. I do think that you need to stop with the texts notifications and if someone have the same problem as I did they need to let that person talk with the manager.

Customer Service - 1.5/5.0 -

When I first dropped off my car to be repaired, I would have given her a 10. But the one that called me on 9/8, it is a 3. I explained earlier.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Lady at front desk is awesome!

Returned Clean

My Experience - 5.0/5.0 -

All the repairs appeared well done and the car was so clean on the outside, it looked like new. Everything is working great!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

My Jeep is back looking good as new thanks to the hard work of One Twenty-Two Collision! I was satisfied with the communication throughout the entire time they were working on it.

My Experience - 5.0/5.0 -

They make things easy for their customers

Likely to Recommend - 5.0/5.0 -

Even though it was the insurance that sent me there,I can now independently take my car to one twenty collision

Repair Quality - 5.0/5.0 -

They are fast and efficient

Customer Service - 5.0/5.0 -

Very welcoming

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Some adjustments are required on the body work that were pointed out and agreed upon that need attention.

Customer Service - 5.0/5.0

Returned Clean