O'neill's Body Shop,Inc.

5.0 (715reviews)
100%
2756 Kraft Ave SE,  Grand Rapids,  MI  49546

At O’Neill's Body Shop, combining quality craftsmanship with exceptional customer service has remained our specialty for over 50 years. Our professional and friendly staff know firsthand that car repairs can be stressful, time consuming and expensive — so we go the extra mile to help you after a collision. Whether assisting with repair-related details and insurance, using high quality parts and materials and providing superior workmanship — our highly-trained auto body repair technicians will get you back on the road quickly. O’Neill’s full-service body shop handles everything from small scratches to major collision repair, making us your one-stop shop for dents, windshield cracks and paint repairs for all makes and models, domestic and imports. No job is too big or too small for our qualified team. Our facility boasts three buildings specializing in different services. For more information or to schedule a free estimate, call us at 616.949.6840. Towing to our shop is available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (715)

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My top choice in GR

Repair Quality

Great job - thanks

Customer Service

Outstanding

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My Experience

My Volvo looked better than imagined and expected. Even the inside smelled cleaned and new. Not only was the exterior where I was rear ended repaired, but the interior was such a great surprise. A second additional bonus was that it took a day less than what was originally told.

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Repair Quality

Thank you! Great work as always

Customer Service

Not always friendly but never rude, always answers questions promptly and to the best of their abilities

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My Experience

Customer service was amazing by Scott. Thank you so much.

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Repair Quality

They did a great job. Took 6 weeks to get in but it's not their fault they are busy. Customer service by Scott was awesome

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My Experience

Wonderful work and best customer service!

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Repair Quality

Amazing job as always.

Customer Service

Always over and beyond.

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My Experience

The repair you performed was done excellently and quickly, I and my wife both thought that your service was most excellent and we will both highly recommend you to our friends and family. Take good care and thankyou again for helping us keep our beamer looking and operating great! 😃

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Repair Quality

Great job, I will recommend your services to my friends and family 👍👍

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Repair Quality

Very Nice Job, and timely!

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My Experience

Great professional quality service. Will only trust them.

Likely to Recommend

Have used them before so I trust their work

Repair Quality

Great service. Excellent work done. Professional.

Customer Service

No major issues or problems.....one trim piece wasn't on correctly, but owner fixed it as soon as I noticed it

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Likely to Recommend

Repair Quality

O’Neils did a great job on the vehicle and we appreciate their communication throughout the process. Thank you to the O’Neil staff.

Customer Service

Wonderful, caring and compassionate.

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Repair Quality

Will be bringing it back in, lower tailgate has layered drips marks within paint.

Customer Service

Great as always, just think someone should walk out with you when picking up vehicle to look it over

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My Experience

Thank you so much! You did a great job and it is always a pleasure to work with you. Merry Christmas!

My Experience

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My Experience

My car looks like it was never hit by a deer- excellent work and communication throughout the process. You made it very easy for me as you were already approved by my State Farm insurance. Thanks for returning it to me in spotless condition. I will be happy to endorse your service to my friends! Merry Christmas!

Likely to Recommend

Couldn’t have been better!

Repair Quality

I have already done a survey- I was beyond pleased with the work done on my vehicle and the excellent condition it was returned to me! Many thanks for your friendly and professional help!

Customer Service

Superb!

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Likely to Recommend

I have already recommended Oneil’s body shop to my family and friends!

Repair Quality

The service I received at Oneil’s body shop was great! The office team was very nice and accommodating and I am pleased with the work done on my car. It came back in pristine condition. We have multiple cars in our household and we will never go anywhere else for body work. I enthusiastically recommend Oneil’s body shop to anyone looking for quality work! Tasha Blackmon

Customer Service

Excellent customer service! Staff were very kind and accommodating.

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