O'neill's Body Shop,Inc.

5.0 (713reviews)
100%
2756 Kraft Ave SE,  Grand Rapids,  MI  49546

At O’Neill's Body Shop, combining quality craftsmanship with exceptional customer service has remained our specialty for over 50 years. Our professional and friendly staff know firsthand that car repairs can be stressful, time consuming and expensive — so we go the extra mile to help you after a collision. Whether assisting with repair-related details and insurance, using high quality parts and materials and providing superior workmanship — our highly-trained auto body repair technicians will get you back on the road quickly. O’Neill’s full-service body shop handles everything from small scratches to major collision repair, making us your one-stop shop for dents, windshield cracks and paint repairs for all makes and models, domestic and imports. No job is too big or too small for our qualified team. Our facility boasts three buildings specializing in different services. For more information or to schedule a free estimate, call us at 616.949.6840. Towing to our shop is available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (713)

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Repair Quality

Looks great!

Customer Service

Easy to schedule, but scheduled way out.

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They were honest and good, but nothing special that set them apart from others.

Repair Quality

Quality was good

Customer Service

Fast, kind, and listened to what we needed

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Repair Quality

Happy with the results.

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My Experience

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Repair Quality

Headlight is not working that was replaced and bulb was fine prior to shop.

Customer Service

Lady who answers phones is awesome. Scott not nearly as endearing and lacks for bedside manner. Also not sure why car was dropped off on Monday and sat for two days.

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My Experience

I would'nt go anywhere else. Thanks!

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My Experience

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Repair Quality

Initially was not satisfied but they did make it right.

Customer Service

Again, initially not good but they made it right.

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Repair Quality

Had to return the car for follow up work 3x onissues that had been overlooked, but the Scott made it right and the issues were addressed quickly and professionally.

Customer Service

Courteous and professional

My Experience

Used them several times over the past 10 years. Work is exceptional and people are very friendly & helpful.

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Repair Quality

I was waiting to fill out this survey because we have only had the car back for a few days. There may still be problems we have not noticed that will need to be resolved.

Customer Service

To date the service has been good.

My Experience

I have worked with O'Neill's body shop on several occasions over the last 30 years and I have always been completely satisfied with their work

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My Experience

You guys did a great job on my car. You certainly went above and beyond. It looks great!

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