O'reilly's Auto Body, LLC

5.0 (1,036reviews)
100%
32 Arsenal St,  Watertown,  MA  02472

In operation 40 years, 33 years at this location.

We have been repairing cars for more than 3 years here at O'Reilly's Autobody. Our collision center is known for its expertise, honesty, and stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,036)

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Repair Quality

Customer Service

Kind and well done

My Experience

From the time I went into the shop until I picked up the car, I found everyone whom I met professional and understanding. The workmanship appears excellent and the care is evident in the manner in which the car was delivered…little details mean a lot. Thank you and I would recommend O’Reilly’s to anyone who needs auto body work. Thank you…

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Repair Quality

I am very satisfied with the attentiveness and the service that I received from O’Reilly’s Auto Body Shop. As a first time client, I was not only concerned about the quality of Teri work but also with how they treated their customers. What I discovered is that they care about both! The quality of their workmanship is excellent and the attention they pay to their customers is outstanding. Despite the fact that they are very busy, I never felt rushed, I recommend them for rheir professionalism, competence and the excellence of their work. Thank you

Customer Service

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Customer Service

Awesome place, they did a wonderful job, I would refer people to O'reilly's Auto body shop.

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I would suggest informing customers upfront that payment is cash or check only. Most people don't carry those around these days!

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Repair Quality

Customer Service

The repair work is of outstanding quality. It took a bit longer than expected

Likely to Recommend

My car went in for a bumper repair & the crew detailed my car (inside & out). It looked new again.

Repair Quality

Everything looked brand new.

Customer Service

Dustin was very helpful, professional & accommodating. He kept me updated at all times.

My Experience

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My Experience

the only thing I think could have been better was the turn around time but the great service job was worth it

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Repair Quality

Time to do minor cosmetic issues seemed excessive. Otherwise personal interactions and quality of repairs excellent (10)

Customer Service

Already answered

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Repair Quality

Great

Customer Service

O Reillys was grear

My Experience

Outstanding service and outstanding repair.

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Repair Quality

Excellent

Customer Service

Excellent service, I feeel like family.

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My Experience

Great experience!

My Experience

I have never gone to an Auto Body Shop that keeps you completely updated. I would highly recommend O’Reilly’s. Bernie was awesome.

My Experience

The repairs were completed in a timely fashion and the work was excellent, as usual.

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Great work and courteous treatment! Thank you

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My Experience

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