Osgar's Auto Body - Mansfield Cr#118

4.9 (431reviews)
97%
552 Oak Street,  Mansfield,  OH  44907
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In operation 59 years.

Osgar's Auto Body has proudly served our community with expert auto collision repair services since 1967. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Mansfield, OH. At Osgar's Auto Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (431)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting flawless repairs that left vehicles looking brand new. The team is frequently commended for being friendly, professional, and accommodating throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in parts, inconsistent proactive updates, and isolated concerns about mechanical oversights or incomplete repairs upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"... amazing body shop, with outstanding people! The do an unmatched quality of work in an extremely timely fashion, and keep you updated every step of the way, making ..." Read more
"... and made the experience smooth and stress-free. The quality of the work exceeded my expectations, and I am very satisfied with the service I received. ..." Read more
"... physical appearance of the work completed but am very dissatisfied with the mechanical condition in which my car was returned. Prior to the accident my car had no mechanical issues ..." Read more
"Truck was repaired correctly and on time.Everyone was pleasant and very professional.I couldnt be any happier!!"
"... referred to me by another auto body shop. They did an amazing job on my vehicle, delivered it back to my hometown, and made sure that it was spotless when it arrived. ..." Read more
"They were able to get my personal vehicle back to me way before the estimated due date which I was really happy about. I did not want to ..." Read more
"2 weeks was what I was told 34days is what it took"
"Awesome experience. Dropped car off for a 3 day job and it was done same day. Highly recommend Osgars."
"My vehicle was done a week early I was very satisfied with the work it looks better than it did when it went in"
"... Mansfield! They were able to get us in quickly and finished the work even faster than anticipated! The car looks great and Im sure we will be back since they were so accommodating ..." Read more
"... quality of work in an extremely timely fashion, and keep you updated every step of the way, making a difficult situation, so much easier! We ..." Read more
"Text messages!! Thank you was very helpful!"
"... The body work that was done was flawless. It was great getting updates periodically by text or phone call on where my vehicle was in the repair process. Would ..." Read more
"Communication is a strength at Osgar's-Mansfield!"
"Excellent customer service and communication. They always answer the phone or called me directly back with any questions ..." Read more

My Experience

Great job!’

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service and Management were top notch.

Likely to Recommend

Repair Quality

Superb repairs

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me updated through the process, helped me get a rental car even gave me a ride over to enterprise to get my rental. Very honest straight up caring people! Left valuables in the vehicle and they were still there when I picked it up!! Thank you for everything Osgars highly recommend you all in the future and to anyone else needing there vehicle worked on.

Likely to Recommend

Repair Quality

Osgar's did an incredible job!! Car looks like new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I tell everyone to take their car to them

Repair Quality

They always do a great job!

Customer Service

They are very friendly, helpful and keep you informed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Work was completed in a timely fashion considering the damage. Decent communication, and the truck was cleaned and detailed. The expectation was to repair. They went the extra mile by having it detailed and cleaned, which was very much appreciated.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job fixing my car

Customer Service

The communication was amazing ! Loved the automated texts

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I will definitely recommend Osgar's to everyone. From start to finish, a great experience. Everyone is extremely professional and caring. Pulled into the parking lot to see my car sitting there looking like a brand new car. They went above and beyond!!

Likely to Recommend

Repair Quality

They were more than friendly. I got my estimate and a day to drop off my vehicle and they were 100% accurate. I am 100% satisfied and would recommend them to everyone.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Customer service was wonderful. They returned looking great and it was a shining and clean. I was able to get early in the day .

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good work and professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already recommended Osgar's to a family member.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Osgars has always made my car boo boos perfect again. The employees are always friendly and pleasant to work with. I've gone there for years and I always refer Osgars when someone I know needs a car repair.

My Experience

My Experience

Osgars has always been super friendly and very helpful, great customer service 10/10 any time I can I recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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