OTB Auto LLC DBA Collision Barn II

4.7 (65reviews)
94%
5401 N .Kedzie,  Chicago,  IL  60625

Complete - Auto Body Repair, Collision Repair, Mechanical Repair for All Makes and Models. Feel Free to Call / Text 773-331-7666 for a "Quick Photo Estimate" or if you any questions regarding insurance or repairs. We work with all insurance companies on a daily basis - No question is a bad question.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (65)

Likely to Recommend

It took a long time, but the repairs were excellent

Repair Quality

The exterior work is excellent, the car is beautiful and looks nicer than before. After I picked up my car, I found some polish in the trunk of my car and it did spill and leave a small stain on the trunk carpet. Not a huge deal, but for it being in the shop for so long I wish everything was perfect. Again though the damage was completely fixed and the repair looks excellent!

Customer Service

Everyone is very nice in there and receptive and friendly

Likely to Recommend

These guys are either corrupt or stupid

Repair Quality

It was a simple repair. Collision barn managed to pile on unnecessary work and delay working on my truck to stretch the project out for a month. The repair was obvious and simple with some subsequent work for the electronics. This never needed to be a long project. I had to ride the guys in the shop to get anything moving at all, they still drew a simple repair out to a month and a bunch of unnecessary expense.

Customer Service

They turned a simple fix into a month long problem. They are either chronically inefficient, inept or pulling a scam.

Returned Clean

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Returned Clean

Likely to Recommend

Good job

Repair Quality

Excellent

Customer Service

Excellent

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My Experience

Collision Barn went above and beyond, my car looks brand new!

My Experience

Everything looks fantastic. Excellent work. Everyone was kind and helpful through process.

Likely to Recommend

Overall they did a great job and took good care of the car. I’m appreciative of the good work they have done

Repair Quality

Repair quality was amazing. Front fender was misaligned for some reason when I got home. I pushed it back in

Customer Service

Overall very satisfied but I didn’t get a call about the car or updates throughout the time. I had to extend my rental and no one communicated that to me till last minute

Likely to Recommend

Repair Quality

Wow! These people are amazing!!! Got my car fixed twice here. Looks like nothing ever happened. I love it!! Thank you! 100% recommended!!!

Customer Service

Great customer service!!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the service. Everyone was so nice and answered all my questions I had.

Customer Service

Likely to Recommend

I would only recommend this shop to people who would be least inconvenienced by not having the vehicle.

Repair Quality

My vehicle looks like it's brand new!

Customer Service

I had to place several calls to find out the status of my repair.

Likely to Recommend

Repair Quality

Courtesy., professional, kindness. My car is clean and perfect for a pick up

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Returned Clean

My Experience

Brought our vehicle in for a minor but necessary repair of a parking assistance sensor. Left a message on Saturday (after hours) and received a call back early Monday morning. Was able to bring my vehicle in for the estimate and decided on having the work done. Professional staff explained entire process and their assessment. Work was done quickly with results I was happy with. Would definitely recommend The Collision Barn

My Experience

Thank you very much, successful in the sense of the word.