Ourisman Chevrolet of Baltimore
In operation 8 years.
Ourisman Chevrolet is a proud member of GM certified collision repair network. We maintain Gold Status through I-CAR for technician and estimator training. We have Fiat, Chrysler, Dodge, Ram, Kia, Hyundai, Nissan, and Infinity OEM certifications. We except and will work with all Insurance Companies. We have a state of the art collision center and paint shop to meet all of your collision and body repair needs. We are conveniently located at the I-695 and I-70 interchange at 6633 Security Boulevard in Baltimore, Maryland. Enterprise rental cars available at our location for your replacement car needs. We also offer shuttle services if you do not need a rental car. With our state of the art collision center utilizing the latest technology we will repair your vehicle back to Original Manufactures Specifications and provide a lifetime workmanship warranty as long as you own your car.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The right side of the bumper isn’t flush with the car and you can see where the new paint on the bumper stops. You can tell the car was repaired.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
The bumper isn’t flush with the car, and the paint job isn’t great
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every thing is fine
My Experience - 5.0/5.0 -
This is the second time that Ourismsn trpairy Honda an excellent job both times. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the consistent updates as timing for the repairs shifted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing/ No one CAN COPARE TO YOUR DEGREE OF PROFESSIONAL SERVICE. I AM 100% GRATEFUL FOR YOUR DEGREE OF SERVICE AND PROFESSIONALISM!!! I AM GLAD TO VE ALIVE TO EXPRESS MY DEEPEST GRATITUDE TO YOUR SERVICE DEPARTMENT...THANK YOU JUSTIN/ AND OTHER OFFICE STAFF! THANK YOU FOR THE OURSMAN CHEVOLET FAMILY...YOU ARE THE BEST! I THANK GOD FOR YOU.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I told the representative that I hear a noise and they did not look into it nor inform me
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
The work was done on time and very professionally.
Customer Service - 5.0/5.0 -
Could not have been better
My Experience - 5.0/5.0 -
Great customer service and accommodating. There was a misunderstanding on where I was supposed to be at 8:30am between Ourisman and the car rental place. I went to pick up the rental first and found out after arriving at Ourisman that I was a half hour late. After my explanation they were very understanding and maybe ten minutes later I was pulling out of the parking lot and five days later my car was ready for pick up. Thanks Ourisman Chevrolet for a pleasant and speedy service.
My Experience - 5.0/5.0 -
Excellent work on my vehicle and it was even returned with a fresh wash. So it looked and smelled great. Customer service experience was excellent as well. Everyone was helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair exceeded my expectations
Customer Service - 5.0/5.0 -
Dave is the best !!!
Returned Clean
My Experience - 5.0/5.0 -
Their service was excellent. Professional, courteous and very helpful. I even got my vehicle completely repaired and cleaned ahead of the promised date. If I needed repairs again they would be my first choice. Thank you again for great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was repaired, washed, vacuumed and waxed! It looks like new again ❤️ Thank you Ourisman Chevrolet !
Likely to Recommend - 5.0/5.0 -
Ourisman is the best ❤️
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I understand it’s a job for some but I felt like they want less communication as possible. The front license plate cover Ourisman was replaced however they left the rear plate with Ourisman which is different. I asked could the change the rear and was told I have to pay. I didn’t because I felt if you changed one then the other should be done. I am big on uniform. I purchase my car from this dealership and this is how you treat your customers. Shame on you
My Experience - 5.0/5.0 -
Justin was very professional and helpful during this process.