Ourisman Chevrolet of Baltimore
In operation 8 years.
Ourisman Chevrolet is a proud member of GM certified collision repair network. We maintain Gold Status through I-CAR for technician and estimator training. We have Fiat, Chrysler, Dodge, Ram, Kia, Hyundai, Nissan, and Infinity OEM certifications. We except and will work with all Insurance Companies. We have a state of the art collision center and paint shop to meet all of your collision and body repair needs. We are conveniently located at the I-695 and I-70 interchange at 6633 Security Boulevard in Baltimore, Maryland. Enterprise rental cars available at our location for your replacement car needs. We also offer shuttle services if you do not need a rental car. With our state of the art collision center utilizing the latest technology we will repair your vehicle back to Original Manufactures Specifications and provide a lifetime workmanship warranty as long as you own your car.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The repair to rear of my Kia Niro was fine. However the check engine light showed there was also internal dame to the sensors and Active Air Flap system that was not addressed. Also Ourisman did not seem interested in fixing these issues.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job👍🏾
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient communication, easy to understand, and easy process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I definitely will recommend Ourisman
Repair Quality - 5.0/5.0 -
I had an exceptional experience with **Ourisman Chevrolet** and am extremely pleased with the quality of the repairs performed on my vehicle\. The work was completed with professionalism, care, and attention to detail, and my car was returned to me in excellent condition\. I truly appreciate the outstanding service, workmanship, and dedication demonstrated by the team\. Their commitment to customer satisfaction exceeded my expectations, and I would gladly recommend Ourisman Chevrolet to anyone in need of vehicle repairs\. Thank you for a job exceptionally well done.
Customer Service - 2.5/5.0 -
I wasn’t notified that my car was ready. It was technically ready on a Friday and I didn’t pick it up until Tuesday when decided to call and see what the holdup was and then I was told your car been ready since Friday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job, it was completely faster than I expected.
Customer Service - 5.0/5.0 -
Office staff was very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and repair looks great
Customer Service - 5.0/5.0 -
Communication throughout the repair process was great. Justin
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not for repairs
Repair Quality - 2.5/5.0 -
When I am making a turn I here something sliding in the back .
Customer Service - 5.0/5.0 -
Very person I encountered was friendly and professional
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Why the name of my vehicle not being displayed when the light comes on like the driver side
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my 2nd experience for body repairs at Ourisman Chevrolet and I am very pleased with the professionalism and service provided from start to finish. Special Kudos to Justin and Sage for their awesome customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always great service very professional service also hopefully I won’t be back but if I have to I’m coming back
My Experience - 5.0/5.0 -
Your representative Edgar gave me updates that were clear. If there were going to be a delay, he notified me right away. My car came back to me clean and fresh.
Likely to Recommend - 5.0/5.0 -
Because of my experience I would recommend your dealership.
Repair Quality - 5.0/5.0 -
I always was made aware of the status of my repair. The updates were really helpful, so that you could plan your time. The number one plus for me was I was treated with respect by my estimator.
Customer Service - 5.0/5.0 -
Customer Service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with this sevice
My Experience - 5.0/5.0 -
Thank you for the professional customer service offered by your staff.