Ourisman of Bowie
In operation 22 years.
Our specially trained Body Shop Professionals have all the parts, tools & expertise to repair your vehicle's damage. Let our pros fix it right...the first time. Fast, Easy Service. You don't want to wait any longer than necessary to get your vehicle back. PPG Waterborne Base Coat Technology Windshield and Auto Glass Service Aluminum Welding and Repair Full Vehicle Detailing Towing Available Enterprise Rental Cars Available Geico Repair Express on Site USAA Starts Repair Facility Expert Collision Repair and Refinishing We Repair All Makes and Models All Insurance Company Estimates Honored Free Estimates written on site Fiberglass Repair Computerized Frame Repair and Measuring I-CAR and ASE Certified Expert Color Matching
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The work was completed in a timely manner and the quality of the work was excellent.
My Experience - 0.0/5.0 -
The repair of our 2025 Jeep Grand Cherokee was competent (which is the main thing, thank you); however (a) the repair seemed to take longer than expected, (b) the receptionist in the body shop, who also left several vms, spoke in rapid-fire and was unintelligible for a 71-year-old who is hard of hearing (me!, all I could do with the vms was get the number and call her back; even then, I sometimes needed to ask her to slow down and spell the words; example: "entrimon, entrimon," so it sounded, turned out to be "your car is in the stage we call TRIM-ON"); (c) the estimator seemed to facing a long delay in getting the rear glass from Jeep; when I questioned him about the delay and whether there was a way that he could track the glass, he advised that I should call Jeep, ask for customer service, and ask them where my glass is; that seemed strange, since I had not placed the order for any repair parts; I advised that Safelite had had the appropriate glass on their truck when they came to my house 2-3 weeks before; I asked him whether the glass could still be local, such as in their shop; in the end, my solution became the source of the replacement glass); and (4) when I eventually was told to pick up the vehicle, there were some shards of glass still in the back (snagged in the cargo-area carpet and more abundantly in the spare-tire wheelwell, about 50 pieces in all, judging from my shop vac), as well as two big pieces of old plastic trim on the back seat of the car. Not knowing whether these still needed to be installed or tossed, I walked them back into the body shop and the estimated mouthed "thank you" to me. It seemed that the finished work hadn't been adequately inspected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you team for the amazing job of fixing my car I am very happy about the courtesy and professionalism that was displayed and the updates on the progress of each stage of the repair process.
Likely to Recommend - 5.0/5.0 -
I'll tell people that if you want a great job done on your car take it to Ourisman Chevrolet of Bowie Bowie for the
Repair Quality - 5.0/5.0 -
The work done to my car was amazing
Customer Service - 5.0/5.0 -
AS I have said before , the team at Ourisman Chevrolet of Bowie did an outstanding job repairing my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great!
Customer Service - 5.0/5.0 -
The customer service was the best 👌
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair shop did an excellent job! The car looks great and they completed the repairs a week ahead of schedule. Also, I really appreciate that they thoroughly cleaned the inside and outside of the car. That was a pleasant surprise!
Customer Service - 5.0/5.0 -
Great service - very pleasant!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to drive away with an incomplete job because they refused to take my vehicle to a capable business that could properly configure my headlight. Now I have error messages in my dash and the repair is not complete. Their main goal was to get money from my insurance company. But not make sure the job was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If would never use your company again
Repair Quality - 0.5/5.0 -
Service on every level was horrible!
Customer Service - 0.5/5.0 -
Poor communication. Lack of use of technology!
My Experience - 5.0/5.0 -
I was very happy with my experience with Bill Hawkins, he was very informative and professional. He explained the process so I understood exactly how my car would be repaired and was finished when promised!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was.quick and friendly.
Customer Service - 5.0/5.0 -
Professional and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my fourth time using this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the quick response and turnaround of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very quick response and turnaround of my repair
Customer Service - 5.0/5.0 -
Johan and Ms Carmen as well as the cashiers were very nice and helpful
Returned Clean
My Experience - 0.0/5.0 -
I will be reaching out to the dealer today. One of the panels taken off during the inspection has been gauged.
My Experience - 5.0/5.0 -
The car was well repaired. It was washed and ready for pickup when I arrived. Thank you.