Ourisman of Bowie
In operation 22 years.
Our specially trained Body Shop Professionals have all the parts, tools & expertise to repair your vehicle's damage. Let our pros fix it right...the first time. Fast, Easy Service. You don't want to wait any longer than necessary to get your vehicle back. PPG Waterborne Base Coat Technology Windshield and Auto Glass Service Aluminum Welding and Repair Full Vehicle Detailing Towing Available Enterprise Rental Cars Available Geico Repair Express on Site USAA Starts Repair Facility Expert Collision Repair and Refinishing We Repair All Makes and Models All Insurance Company Estimates Honored Free Estimates written on site Fiberglass Repair Computerized Frame Repair and Measuring I-CAR and ASE Certified Expert Color Matching
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The car was well repaired. It was washed and ready for pickup when I arrived. Thank you.
My Experience - 5.0/5.0 -
The entire process went exceptionally well. All of the staff were professional and customer service was great. I especially like the daily online updates on my vehicle repair. This was my second time having my vehicle repaired by the collision department and I'm extremely satisfied once again. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I found a dent that wasn't there when I brought the car in. Also there's something changed in my dashboard. It was raining hard when I picked up my car so I didn't get to inspect my car until I got home. Will drop by tomorrow August 6 to show it to one of your representatives. I'm actually Nelly Okamoto the wife of Tatsuo and is the owner of the car. I would like to have more work done not allowed by Allstate. Hopefully I can afford it.
My Experience - 0.0/5.0 -
I trust the best to complete the task with that said job well done once again
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Wish I would have had some updates through the process. I didn’t even know how many days it would take to have the recommended repairs approved or how long it would take for the work to be completed. I only received a call when they were about to reassemble the car.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were immediately responsive and polite with any questions I had. More than well done! This includes all employees that I had contact with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle was not successfully picked up. Rework needed
My Experience - 5.0/5.0 -
Bill Hawkins is a professional with great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bill Hawkins provided a detailed and comprehensive overview and experience
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with your customer service updates and your communication thru all the stages of the repair process. Thank you!
Likely to Recommend - 5.0/5.0 -
I would highly recommend your services to a friend or family member.
Repair Quality - 5.0/5.0 -
Customer Service was excellent!
Customer Service - 5.0/5.0 -
They were very engaged and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks beautiful. Great customer service.
Customer Service - 5.0/5.0 -
Great customer service.