Ourisman of Rockville Collision Center
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| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (18)
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- Newest
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like my invoice reviewed orally to check that all the services requested and needed were performed.
My Experience - 5.0/5.0 -
Excellent services ce by the collision department.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and always kept me up to date
My Experience - 5.0/5.0 -
Jon was completely amazing! He was kind, informative, and did everything he could to cater to what I needed. He went above and beyond.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
this is my 2nd time coming for repairs and if I'm ever in the unfotunate event of needing extra repairs ... I will be coming back again :0)
Repair Quality - 5.0/5.0 -
my car was fully restored to it's pre accident state and functionality. Thank you!
Customer Service - 5.0/5.0 -
James and John were excellent. they tood their time explain the damages and the steps they were going to take to make the necessary reparations. I received phone call and text updates daily about the status of my repair. Thank you VW of Ourisman Rockville!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the e-mail updates and condition of the car on pickup.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
super friendly. kept me updated.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything else was great, but detailers lost my parking permit, which had been hanging on my rear-view mirror.