Park Place Bodywerks Plano

4.9 (1,417reviews)
97%
1201 Commerce Drive,  Plano,  TX  75093

In operation 46 years, 22 years at this location.

Welcome to Park Place Bodywerks, the #1 Luxury OE certified collision repair and paint & body shop facility in Texas, with locations in Dallas, Fort Worth, & Plano. We've been repairing vehicles for over 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Park Place, we have a team of highly certified professionals committed to delivering superior quality and service to all out clients.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Kia
Lexus Certified

Reviews (1,417)

Customers say
Overall Customer Satisfaction
Customers consistently praised Park Place Bodywerks Plano for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted how their vehicles were returned looking brand new, with flawless paint matching and meticulous attention to detail. The team received high marks for keeping customers informed through regular text and email updates throughout the repair process. Customers also appreciated the seamless coordination with insurance companies and rental car providers, making the experience stress-free. The front desk staff were frequently noted for their warmth and professionalism. Repeat customers expressed strong loyalty, citing consistent excellence across multiple visits. A few customers noted isolated concerns such as minor paint quality issues, trim pieces needing re-installation, and occasional communication gaps, reflecting areas customers felt could be further refined.
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"The work was done in a very timely manner, repairs looked flawless because you couldnt even tell anything had been repaired or painted."
"They did a fantastic job! My car was repaired back to its original condition."
"Inside the door frame, the paint is like an orange peel. You can tell this has been repainted; it will hinder the value of my ..." Read more
"The service was excellent and the work was incredible! Thank you for a job well done."
"... me UpToDate with the repairs and completion date. Car was completed in the expected time frame" Read more
"It was ready earlier than expected, I appreciate that!"
"Delivered ahead of schedule"
"Repair was done quickly with top quality."
"It took about two months to get my car back, which was excessively long. During that time, the ..." Read more
"... Extremely responsive, and as soon as my repairs started, they would send me a daily update. Its also really nice that they have a relationship ..." Read more
"Loved the frequency of communications letting me know every step."
"Car looks good as new, loved the multiple times a week text updates. Any questions I had were quickly answered, great ..." Read more
"... with insurance company was slow. In conversations, I was never given an ETA." Read more

My Experience

Keep it up

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because of the manager I would recommend this place and the customer service from the front desk staff

Repair Quality

The team was very communicative and kind .

Customer Service

My agent was great however I had an initial guy assigned to me that was rude and not helpful . But I give a 10 to vihn

Returned Clean

My Experience

I could not have had any better service. Ron, Emily and Alayna really went above and beyond to make sure I was kept in the loop. They helped me make the best out of a difficult time. God richly blessed me through them.

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Repair Quality

My experience could not have been better!!

Customer Service

Everybody was knowledgeable and kind. Great experience!

My Experience

Vinh was great support through the process. He took care of everything with a difficult insurance company to work with. Thank You!

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Returned Clean

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Repair Quality

Fantastic team and support!

Customer Service

Great!

Returned Clean

My Experience

This is the second time I have had my Lexus at Park Place Bodyworks. Would not take my car any where else for repair. Each time my car came back like new.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Ron and team were very helpful keeping me informed and updated through the process and the repair was performed to a very high level.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks new - just like before. Paint is a great match! Trust ParkPlace to always do a great job!

Likely to Recommend

Shop did a very good job - now that I realized I have to be more proactive even once insurance says they are working on it.

Repair Quality

Looks perfect

Customer Service

Did a good job keeping me informed despite insurance slowness

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

So friendly! I couldn’t believe how fast I got my car back!! Chris Landry was beyond helpful!

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Repair Quality

So efficient, so nice, Chris Landry kept me informed through the process. Unfortunately, this is far from the first time needing repairs, I won’t go anywhere else! I thank the wonderful team that made it quick and smooth!

Customer Service

So quick and friendly!

My Experience

Service was incredibly prompt, communication was amazing, and the service people were incredibly kind. I’d recommend parkplace first to anyone who asked me about car repairs.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The best experience I could possibly have with an accident.

Customer Service

Returned Clean