Park Place Bodywerks Plano

4.9 (1,423reviews)

97%

(972) 964-6050

1201 Commerce Drive, Plano, TX 75093

97%

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1201 Commerce Drive
Plano, TX 75093

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About Park Place Bodywerks Plano

See Photos

1201 Commerce Drive
Plano, TX 75093

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 46 years, 22 years at this location.

Welcome to Park Place Bodywerks, the #1 Luxury OE certified collision repair and paint & body shop facility in Texas, with locations in Dallas, Fort Worth, & Plano. We've been repairing vehicles for over 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Park Place, we have a team of highly certified professionals committed to delivering superior quality and service to all out clients.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Genesis

Honda

Hyundai

I-Car

Kia

Lexus Certified

Call

Website

Reviews (1,423)

Sort By:
Newest
Rating

1,206 Customers Rated

5 Stars

69.2% Complete

(985)
4 Stars

9.4% Complete

(134)
3 Stars

2.4% Complete

(34)
2 Stars

1% Complete

(14)
1 Star

1% Complete

(14)
< 1 Star

1.8% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praised Park Place Bodywerks Plano for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted how their vehicles were returned looking brand new, with flawless paint matching and meticulous attention to detail. The team received high marks for keeping customers informed through regular text and email updates throughout the repair process. Customers also appreciated the seamless coordination with insurance companies and rental car providers, making the experience stress-free. The front desk staff were frequently noted for their warmth and professionalism. Repeat customers expressed strong loyalty, citing consistent excellence across multiple visits. A few customers noted isolated concerns such as minor paint quality issues, trim pieces needing re-installation, and occasional communication gaps, reflecting areas customers felt could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"The work was done in a very timely manner, repairs looked flawless because you couldnt even tell anything had been repaired or painted."

"They did a fantastic job! My car was repaired back to its original condition."

"Inside the door frame, the paint is like an orange peel. You can tell this has been repainted; it will hinder the value of my ..." Read more

"The service was excellent and the work was incredible! Thank you for a job well done."

"... me UpToDate with the repairs and completion date. Car was completed in the expected time frame" Read more

"It was ready earlier than expected, I appreciate that!"

"Delivered ahead of schedule"

"Repair was done quickly with top quality."

"It took about two months to get my car back, which was excessively long. During that time, the ..." Read more

"... Extremely responsive, and as soon as my repairs started, they would send me a daily update. Its also really nice that they have a relationship ..." Read more

"Loved the frequency of communications letting me know every step."

"Car looks good as new, loved the multiple times a week text updates. Any questions I had were quickly answered, great ..." Read more

"... with insurance company was slow. In conversations, I was never given an ETA." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work was done in a very timely manner, repairs looked flawless because you couldnt even tell anything had been repaired or painted."

"They did a fantastic job! My car was repaired back to its original condition."

"Inside the door frame, the paint is like an orange peel. You can tell this has been repainted; it will hinder the value of my ..." Read more

"The service was excellent and the work was incredible! Thank you for a job well done."

"... me UpToDate with the repairs and completion date. Car was completed in the expected time frame" Read more

"It was ready earlier than expected, I appreciate that!"

"Delivered ahead of schedule"

"Repair was done quickly with top quality."

"It took about two months to get my car back, which was excessively long. During that time, the ..." Read more

"... Extremely responsive, and as soon as my repairs started, they would send me a daily update. Its also really nice that they have a relationship ..." Read more

"Loved the frequency of communications letting me know every step."

"Car looks good as new, loved the multiple times a week text updates. Any questions I had were quickly answered, great ..." Read more

"... with insurance company was slow. In conversations, I was never given an ETA." Read more

Rabiah (Lexus owner) reviewed 8/26/26

Communication was great and the repair is awesome. Chris was very helpful through the entire process.

Communication was great and the repair was flawless. Thank You!

Wonderful

Ron (Lexus owner) reviewed 8/23/26

Miguel (Acura owner) reviewed 8/22/26

Vinh was great and through and handled everything with my insuance

Shawn (Lexus owner) reviewed 8/21/26

Took a long time and the communication was not great. The app told me one thing and the appraiser told me another.

Sohail (Toyota owner) reviewed 8/20/26

Cheryl (Lexus owner) reviewed 8/19/26

Excellent customer service from Gary. My repairs have made my car look like new again..

Jesus (Honda owner) reviewed 7/27/26

Keep it up

Sharath (Acura owner) reviewed 7/27/26

Ronald (Lincoln owner) reviewed 7/20/26

Sherrese (Acura owner) reviewed 7/16/26

Because of the manager I would recommend this place and the customer service from the front desk staff

The team was very communicative and kind .

My agent was great however I had an initial guy assigned to me that was rude and not helpful . But I give a 10 to vihn

Dorothy (Toyota owner) reviewed 7/13/26

I could not have had any better service. Ron, Emily and Alayna really went above and beyond to make sure I was kept in the loop. They helped me make the best out of a difficult time. God richly blessed me through them.

My experience could not have been better!!

Everybody was knowledgeable and kind. Great experience!

Russell (Honda owner) reviewed 7/13/26

Vinh was great support through the process. He took care of everything with a difficult insurance company to work with. Thank You!

Jose (Honda owner) reviewed 7/13/26

Fahar (Honda owner) reviewed 7/13/26

Fantastic team and support!

Great!

Glenda (Lexus owner) reviewed 7/13/26

This is the second time I have had my Lexus at Park Place Bodyworks. Would not take my car any where else for repair. Each time my car came back like new.

Kyle (Lexus owner) reviewed 7/13/26

Ron and team were very helpful keeping me informed and updated through the process and the repair was performed to a very high level.

Amir (Honda owner) reviewed 7/13/26

Warren (BMW owner) reviewed 7/10/26

Car looks new - just like before. Paint is a great match! Trust ParkPlace to always do a great job!

David (Honda owner) reviewed 7/10/26

Shop did a very good job - now that I realized I have to be more proactive even once insurance says they are working on it.

Looks perfect

Did a good job keeping me informed despite insurance slowness

William (Lexus owner) reviewed 7/10/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Park Place Bodywerks Plano

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Park Place Bodywerks Plano

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,423)

1,206 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0