Parks Collision Richmond
In operation 54 years.
Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job work was flawless and they overcommitted and got my truck back a week early. Thank you Randy and team. I will highly recommend this collision center to everyone. Ten stars
My Experience - 5.0/5.0 -
Had a (surprisingly) amazing experience from start to finish. Tracy and the team were great and communication during the process was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick in and out at drop off and pickup. People were very nice. My car was cleaned inside and out which was a very nice surprise! Repair looks great and will recommend this shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Totally unsatisfied call the manager/supervisor so discuss the issue with my vehicle wheel lock been missing. They stated that they use the master key to remove them. I asked why didn’t they call me? The manager stated that they didn’t see it, but the receptionist stated that they don’t go through peoples card so the manager was totally unprofessional and totally unreliable and dishonest also have other issues with my car, but because they said they wouldn’t want it replaced even a simple thing I knew there was no need to call and discuss anything else. We’ll be taking farther actions.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Your employees were quite kind and informative during the whole process of getting my car fixed. They kept me up to date on everything being done and when to expect conclusion of the work. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were quite nice and very helpful to me.
My Experience - 5.0/5.0 -
Randy was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was flawless and the paint was a perfect match!
Customer Service - 5.0/5.0 -
Contact and updates were very prompt.
My Experience - 5.0/5.0 -
Parks Collision Ricmond Engineers did an excellent job on my Mercedes -Benz . Everyone was delighted to see my car . Thanks so much and will definitely spread the good news .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Parks and Collision Richmond body works did an excellent job on my car , every one likes it . Thanks a lot .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tracy was very cordial and explained the process in an excellent way. The personnel at the reception were also helpful and answered my questions .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people I dealt with were quite helpful. The work appeared to be well done with attention to detail.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will never take my car anywhere else!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication. They also identified additional damage that I had not noticed.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good communication about ongoing repairs and identified additional damage and proactively contacted insurance
Customer Service - 4.5/5.0 -
Open and honest
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Bob was very helpful and communicative.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally 100%!! Great job- & Tracy was great!!