Pasadena Collision Center, Inc.
In operation 7 years.
Pasadena Collision Center is a family-owned, I-CAR Gold Class–certified facility committed to OEM repair standards, advanced training, and operational excellence. All of our Service Writers are I-CAR Platinum Certified so that they can be up to date with vehicle repairs and collision technology.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service - from the receptionist to the technicians. It was a seamless experience. They work with your insurance and the rental company so customers don’t have to. A real pleasure.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would staff are great. I always felt welcome and repairs are good.
Repair Quality - 4.5/5.0 -
Had to return the shop to make several minor adjustments a fixes.
Customer Service - 5.0/5.0 -
Staff are friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steve was so helpful, and kept me in the loop around the initial repair estimate, and around any delays regarding the repair. This was more challenging because it was a brand new car and he had to order all the parts manually, but Steve kept me in the loop via email and phone calls. The car looked great after it was done. I would recommend Pasadena Collision Center to anyone who is looking for collision repairs. - Jennifer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with how everything came out Everytime I come in everyone is really helpful with fixing what’s wrong
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
When we arrive to pick up, we noticed that a part still has a dent and was not replaced. Good thing I asked, staff checked it and said that it wasn’t replaced yet because insurance approved new part later. Though things like this may happen, I believe they should have checked before asking us to come and pick up the car. I felt that if we’re not able to check it then the part will just be a give away to the shop/staff.
Customer Service - 4.5/5.0 -
Perfect for receptionist but 9 for the repair team/head
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The whole experience with this company was terrific. I would recommend you to everyone
Repair Quality - 5.0/5.0 -
I was pleased with everything.
Customer Service - 5.0/5.0 -
The office staff and the general work contractor made sure that I was aware of everything that was being done for the repairs on my car. The repair work on my car was excellent. I truly have no complaints.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and made the process super easy. Work was exceptional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jack is the best👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service from rob I like that eas keep updated of the service process