Pasadena Collision Center, Inc.

4.9 (233reviews)

98%

(626) 360-1979

640 N Fair Oaks Ave, Pasadena, CA 91103

98%

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640 N Fair Oaks Ave
Pasadena, CA 91103

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About Pasadena Collision Center, Inc.

See Photos

640 N Fair Oaks Ave
Pasadena, CA 91103

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 7 years.

Pasadena Collision Center is a family-owned, I-CAR Gold Class–certified facility committed to OEM repair standards, advanced training, and operational excellence. All of our Service Writers are I-CAR Platinum Certified so that they can be up to date with vehicle repairs and collision technology.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Alfa Romeo

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Polestar

Ram

Rivian Passenger – R1T/R1S

Tesla

VinFast

Call

Website

Reviews (233)

Sort By:
Newest
Rating

221 Customers Rated

5 Stars

82.8% Complete

(193)
4 Stars

9% Complete

(21)
3 Stars

1.7% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0.9% Complete

(2)
< 1 Star

0.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with many highlighting the professional and friendly staff who go above and beyond to help. The quality of repairs receives outstanding feedback, with customers noting their vehicles look brand new after service and repairs are completed to high standards using OEM parts. Communication is frequently commended, with staff providing regular updates and keeping customers informed throughout the repair process. Many customers appreciate the quick turnaround times and efficient service. The cleanliness of returned vehicles is consistently excellent, with cars often returned cleaner than when dropped off. While some customers noted minor issues requiring follow-up visits or occasional communication gaps, the overwhelming majority express high satisfaction and strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... made for me, and now after a short amount of time they repaired my car like a brand new one, feel really happy about their service. Theyre really ..." Read more

"Amazing work. No indication there was ever an issue."

"... everything that was being done for the repairs on my car. The repair work on my car was excellent. I truly have no complaints." Read more

"Excellent customer service - from the receptionist to the technicians. It was a seamless experience. ..." Read more

"Carefully planned and exceptional quality"

"The car was ready in four days!!!!Thank you!"

"Very happy with results of my repair. They were fast and came in under estimate!"

"... insurance claims were resolved by the company, the repairs were done in a very short time. I was very pleased." Read more

"Yes, my vehicle was ready earlier than promised, but I was not notified in advance, which caused ..." Read more

"It was ready one day later than I expected"

"I couldn't believe how great the shop was at giving me detailed updates. Very impressed!"

"They quickly responded any time I contacted them."

"No, the shop did not keep me adequately informed. I wasnt notified when my car was ready, and I only ..." Read more

"to be honest, had no idea when repairs were started or when it was expected to be finished."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... made for me, and now after a short amount of time they repaired my car like a brand new one, feel really happy about their service. Theyre really ..." Read more

"Amazing work. No indication there was ever an issue."

"... everything that was being done for the repairs on my car. The repair work on my car was excellent. I truly have no complaints." Read more

"Excellent customer service - from the receptionist to the technicians. It was a seamless experience. ..." Read more

"Carefully planned and exceptional quality"

"The car was ready in four days!!!!Thank you!"

"Very happy with results of my repair. They were fast and came in under estimate!"

"... insurance claims were resolved by the company, the repairs were done in a very short time. I was very pleased." Read more

"Yes, my vehicle was ready earlier than promised, but I was not notified in advance, which caused ..." Read more

"It was ready one day later than I expected"

"I couldn't believe how great the shop was at giving me detailed updates. Very impressed!"

"They quickly responded any time I contacted them."

"No, the shop did not keep me adequately informed. I wasnt notified when my car was ready, and I only ..." Read more

"to be honest, had no idea when repairs were started or when it was expected to be finished."

Greg (Cadillac owner) reviewed 7/30/26

Daniel (Tesla owner) reviewed 7/29/26

You guys are amazing

wonderful communication

James (Tesla owner) reviewed 7/24/26

Harout (Tesla owner) reviewed 7/22/26

Matthew (Kia owner) reviewed 7/20/26

Great shop, great work, great people.

Everyone was super friendly and easy to communicate with. The work was done in a timely manner.

Great

Gail (Chevrolet owner) reviewed 7/17/26

Good service, why not?

I worked with Jacob, and he did everything possible to accomodate me and to assure my car would be repaired properly. He talked the insurance company into not totaling my car, as I LOVE my car and am not in a position to have to purchase a new one. I highly recommend Pasadena Collision Center.

Everyone went out of their way to assist me.

Bernadine (Tesla owner) reviewed 6/29/26

Neel (Tesla owner) reviewed 6/29/26

Francis (Tesla owner) reviewed 6/29/26

Brianne (Tesla owner) reviewed 6/12/26

I love this place! Great and honest people, fast service. Unfortunately both times I have been there have been due to accidents which is not something anyone looks forward to, but if you have to go get your car fixed, this the best place to go!

Jason (RIVI owner) reviewed 6/4/26

Kevin (Tesla owner) reviewed 5/30/26

Great service and job completed

Jeremy (RIVI owner) reviewed 5/30/26

Carefully planned and exceptional quality

Everyone was easy to work with and really helpful and kind. Really great customer service.

Roger (RIVI owner) reviewed 5/29/26

Nishan (Tesla owner) reviewed 5/18/26

Laura (Mercedes-Benz owner) reviewed 5/18/26

Very happy with results of my repair. They were fast and came in under estimate!

John (Tesla owner) reviewed 5/18/26

Sally (Tesla owner) reviewed 5/9/26

Andranik (Tesla owner) reviewed 5/4/26

Jerry (Tesla owner) reviewed 4/30/26

Very pleased with the work and service.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Pasadena Collision Center, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Pasadena Collision Center, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (233)

221 Customers Rated

My Experience - 0.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0