Pat Milliken Ford Inc
9600 Telegraph Rd,
Redford,
MI
48239
USA
In operation 66 years, 56 years at this location.
Pat Milliken Ford is a full service collision and mechnical repair facility servicing all makes and models.(some restrictions apply call for details) We are also a Ford certified F150 Aluminum repair facility.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional communication, with regular Tuesday and Thursday updates throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look like new after service. Staff members are frequently commended for being professional, courteous, and going above and beyond expectations. Timeliness receives mixed feedback - while many appreciate early completions, some experienced delays due to parts availability or extended repair times. The cleanliness of returned vehicles is generally excellent, with many customers noting their cars were washed and detailed. Areas for improvement include more accurate time estimates, ensuring all repairs are completed before pickup, and maintaining consistent communication schedules.
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Service Quality
"Customer service was great the work was done beautiful and I left very satisfied thank you"
"They did a great job. I'm very satisfied ☺️ !"
"I was very satisfied with the whole process. The car turned out great and was finished in less ..."
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"... my 2025 Ford Escape along with paint color match could not tell there was an accident"
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"... literally bawling my eyes out because my car was so ugly. THEY MADE IT LOOK LIKE NOTHING EVER HAPPENED TO THE CAR!! They are so kind and so sweet over the ..."
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"I received a phone call every Tuesday and Thursday with updates on the repair from the collision shop ..."
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"Service was outstanding Kept me informed the entire time"
"... that I could meet my Family obligation out-of-State. They kept me informed of the progress of my repairs."
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"I had many calls with updates on my vehicle during the repair process"
"Customer service was awesome. Consistent updates and kept me up to date through the whole process."
Ryan
(Ford owner)
reviewed 11/28/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tera
(Ford owner)
reviewed 11/27/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Delores
(Ford owner)
reviewed 11/27/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Khalilah
(Chevrolet owner)
reviewed 11/24/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Denise
(Ford owner)
reviewed 11/23/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Roberteen
(Ford owner)
reviewed 11/21/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Charles
(Ford owner)
reviewed 11/20/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kent
(Ford owner)
reviewed 11/17/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is good
Customer Service - 5.0/5.0 -
They updated once or twice a week
Returned Clean
Raida
(Lincoln owner)
reviewed 11/17/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am Totally Happy with the outcome of my car. Looks very good as if no damage was done
Customer Service - 5.0/5.0 -
The Customer Service was excellent and I was contacted during the process. I really enjoyed and was appreciated that
Armand
(Ford owner)
reviewed 11/16/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Paul
(Ford owner)
reviewed 11/13/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Looks like a new car.
Customer Service - 5.0/5.0 -
They were informated and helpful.
Returned Clean
Ayana
(Ford owner)
reviewed 11/10/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sawsan
(Buick owner)
reviewed 11/10/25
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Osby
(Dodge owner)
reviewed 11/7/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gail
(Ford owner)
reviewed 11/6/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Ford owner)
reviewed 11/4/25
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Geraldine
(RAM owner)
reviewed 11/3/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision front line was very nice . Emily especially. Paul and Nicholas
Customer Service - 5.0/5.0
Kallyn
(Ford owner)
reviewed 11/3/25
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
James
(Ford owner)
reviewed 11/3/25
Likely to Recommend - 4.5/5.0 -
I liked the quality, but the timing was a bit long. For those wanting a quick repair it may not be my first recommendation. For those who don’t care about timing and want it done right I would 100% recommend PMF.
Repair Quality - 5.0/5.0 -
Everything seems to be repaired back to 100%
Customer Service - 5.0/5.0 -
Regular updates was nice
Returned Clean
Christopher
(Ford owner)
reviewed 10/30/25