Pat Milliken Ford Inc

4.7 (2,149reviews)
94%
9600 Telegraph Rd,  Redford,  MI  48239
Bot
Shop AssistantSparkles

In operation 67 years, 57 years at this location.

Pat Milliken Ford is a full service collision and mechnical repair facility servicing all makes and models.(some restrictions apply call for details) We are also a Ford certified F150 Aluminum repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,149)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Maybe if they would stick to what the vehicle went in for I would. But since they took it upon themselves to send the vehicle to collision then not likely

Repair Quality

Very satsfied with the under carriage work that was done.

Customer Service

When called to say car was completed, we went to pick it up and they could not find the key. Then were told the car was moved to the collision shop. This was done without authorization from the owner. I have never heard of a dealership that would just go ahead and do this on their own. Because of this I had to cover the cost of the rental car over the $600 that the insurance covered. I did not have these dollars at this time. This should not have happed unless I said it was okay to do so.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took longer than a month

Customer Service

Likely to Recommend

Repair Quality

Customer Service

This is rated low as the communication and update on repair was terrible. I had to call and follow-up. I was told this was a 3-4 day job and it took 2 weeks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work. And Emily and Nick were huge helps

Customer Service

Likely to Recommend

Repair Quality

It’s a beaute Clark!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

All the time

Repair Quality

They went over and above when I turned my rental vehicle back due to the delay at dealership and offered a courtesy vehicle

Customer Service

Likely to Recommend

Repair Quality

Work that was done was excellent

Customer Service

Great customer service

Returned Clean

My Experience

It took longer than expected but they did get it back to me before the start of school that was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100% halo with service

Repair Quality

I’m very satisfied with the service I received, hands down, it was a much better experience than my last dealership, Blackwell. Milliken kept me informed throughout the repair process and provided me with a rental vehicle while my car was being serviced (I know that’s standard, but it was still appreciated). They even returned my car vacuumed and washed. Overall, I’m extremely happy with the service and the experience. I would definitely recommend Milliken based on the level of service I received so ya pretty good!

Customer Service

Good over all keep me in the loop I am happy about service

Returned Clean

Likely to Recommend

Repair Quality

Keep up the great work😀

Customer Service

Returned Clean

Likely to Recommend

Everybody did a great job. You should be proud.

Repair Quality

What a great experience from start to finish. Jayson, Dylan, Emily, Nick, the person in the courtesy vehicle department. I’m sorry I forgot their name. All did such a fantastic job. The car is beautiful repainted looks like new. Thank you so much.

Customer Service

See previous note

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I'm pleased.with their service. They kept me informed every step of the way. They were professional, courteous and efficient. I would definitely bring my vehicles to them for reoair in the future.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service