Paul Ries and Sons - II

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Overall it was great work especially adding in the smart button. The only suggestions I have are: the glass wasn’t vacuumed out of my passenger door and under the driver seat and the communication about my car’s status could have been better since I had to call in to find out my car was ready.

Customer Service - 4.5/5.0 -

Overall it was great work especially adding in the smart button. The only suggestions I have are: the glass wasn’t vacuumed out of my passenger door and under the driver seat and the communication about my car’s status could have been better since I had to call in to find out my car was ready.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The team did a great job on the repair work and keeping me informed the entire. Marvin was super polite and helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would definitely recommend! My dad took your business card when we picked up my car.

Repair Quality - 5.0/5.0 -

My car looks like new once again! You guys always do a great job!

Customer Service - 5.0/5.0 -

Thank you so much for doing the extra paint work on the right side. It looks great!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Great customer service 👏 thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0 -

Depends on the resolution of headlight issue

Repair Quality - 4.5/5.0 -

Body work was great and car was cleaned, but headlight was left unplugged

Customer Service - 3.5/5.0 -

Great service from office staff in oak park. Am still working with people in Chicago location about the headlight issue and have not been satisfied with initial conversation

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Unfortunately I’ve had three body repairs within one year and all with Paul Ries/Stelton Motors. All amazing jobs

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Only marked down one bc the times I received communication, I called. However really no communication was even needed

Returned Clean

Likely to Recommend - 5.0/5.0 -

Good work!!!

Repair Quality - 5.0/5.0 -

Hi I was kind of worried with the ratings but highly recommend my 2026 Kia Sorento went to Paul's body shop due to front end damage Marvin was really on point with my truck ask all my questions and he and me kept me updated on my truck during to it been there for three weeks do to the parts take a minute but overall I well recommend people's dig a great 👍 job on my truck very happy 😊 again thank u Marvin and the team 💯 stairs!!!

Customer Service - 5.0/5.0 -

No complaints

Likely to Recommend - 5.0/5.0 -

I’ve left a top star review on Yelp.

Repair Quality - 5.0/5.0 -

Amazing work!

Customer Service - 5.0/5.0 -

James took care of all details and communicated very well throughout.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great job....Paul Reiss has always done an amazing job for me and corrected some work done by another shop ...Thanks Guys!

Customer Service - 5.0/5.0 -

Always great service whether over the phone or in person

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am impressed with the work

Customer Service - 5.0/5.0 -

When I arrived to pick up my car, two men were very helpful in going over all the repairs and then made sure that all systems were working as they should.

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased with the service at Paul Reis and Sons. My car looked great, The staff was great and very helpful. I would definitely use them again if need be.

Likely to Recommend - 5.0/5.0 -

Absolutely, have already recommended them to another family member.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied. I felt like the team went above and beyond

Customer Service - 5.0/5.0