Paul Ries and Sons - II

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing service! Car looks great! Highly recommend

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Will send people your way

Repair Quality - 5.0/5.0 -

Did a great job on my Kia!!! Thanks

Customer Service - 5.0/5.0 -

Knowledgeable and polite!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This company have been in business for a long time and I have been to them twice and both times they done a great job like their work a lot

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Repair Quality - 5.0/5.0 -

Love ❤️

Customer Service - 5.0/5.0 -

Love ❤️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Good customer service 👍

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

good job

Customer Service - 5.0/5.0 -

GOOD JOB

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Karl Tovar was very professional and efficient in the way he conducted business. He gave me a full understanding of the situation surrounding my vehicle and the problems that had occurred. Whenever I stepped foot in Paul Ries I felt assured that I was receiving the best service possible thanks to Karl and the team.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Still don't have my car

Repair Quality - 0.5/5.0 -

But you still have my car & I'm awaiting the steering alignment, hopefully this morning

Customer Service - 0.5/5.0 -

I'm awaiting the steering alignment, hopefully this morning

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 3.5/5.0 -

Seems like the bumper embedded lights were not precise. They appeared slightly off.

Customer Service - 2.0/5.0 -

I was told that they would quote some other small touch ups and did not do so. They said the would communicate with me through the process and that did not happen. I called several times and they always said " I was just about to call you". That is unprofessional and really bad commuincations.

Returned Clean

My Experience - 5.0/5.0 -

Everyone is so kind and professional and my car always looks amazing when I get it back!

Likely to Recommend - 3.5/5.0 -

Body work came out great but customer service could use improvement but if someone cares more about their car, would recommend.

Repair Quality - 5.0/5.0 -

Side of impact looks good.

Customer Service - 3.0/5.0 -

Front desk customer service was a bit dry, could have been a bit better.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I am already dropping your name!

Repair Quality - 5.0/5.0 -

You guys did an amazing job! My car looks like new! Can’t even tell it was damaged! THANK YOU!!

Customer Service - 5.0/5.0 -

Everyone was super friendly!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast, effective, attention to communication and responsive

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean