Pauls Auto Body

4.7 (553reviews)
93%
44 Charles St,  Waltham,  MA  02453

In operation 24 years.

Paul’s Autobody offers it's customers over 40 years of combined experience with a full range of auto body repair and auto body replacement services. Our Waltham Autobody is locally and family owned. We service the entire Middlesex County area. You are a careful and cautious driver, but that doesn't save you from a fender bender or accident. Being in an auto accident is stressful and can be time consuming. Save some time and call Paul's Auto Body! Our technicians are highly skilled and trained to provide excellence in all work performed on your vehicle. Bring your luxury vehicle here! No matter what your vehicle is, our state-of-the-art shop can accommodate foreign, domestic and luxury vehicles. Your vehicle will leave our shop without any indication you had work done!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (553)

My Experience

You did an amazing job. Thank you somuch

My Experience

Thank you so much to everyone,who was taking care of my Subaru. Thank you for responsibly and well done job. I wish you all the best holiday season. Sincerely, Virginija

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Returned Clean

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💯 % Good customers ! So suprised my car was clean

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My Experience

Thank you so much! You guys did a great job and I am satisfied and I really appreciate it.

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Returned Clean

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The team was really nice, I just didn't get the direct communication when there was a delay. There was also black smudges to the interior roof that I'm not sure how to remove yet. The repair itself seems good though.

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My Experience

My car was done fast. The job was very professional

My Experience

Fantastic service all around! So easy to use!

My Experience

I had gotten into a car accident and was able to drop my car off and have it fully cared for with no worries. When I picked the car up it was fully fixed and they cleaned the inside and outside. It looked brand new when I picked it back up. So happy with the results!

My Experience

Paul's provided the best repairs job I have ever seen and I'm 70 years old and have seen several dozen different car repair jobs. Geico deserves great credit for recommending them to repair my car!

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I cannot tell you how grateful I was that Geico recommended Paul's. And now that I know about them, I will recommend pause to all my family and friends!

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I am 70 years old and I have seen dozens of car repairs. The condition of my car when I got it back from Paul's was unbelievably great! Way above and beyond any of the other car repairs I've seen. Paul's asked me what they could do better. I'm a business analyst with 20-plus years of experience. I laughed and said I can't imagine you being able to do anything better.

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Great job on matching the paint color and fit! Thanks for the extra cleaning of the car. Very satisfied!

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I never got the estimate for the dent that I requested. This was not part of the original repair though.

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Wouldn’t go back.

Repair Quality

Customer service wasn't bad all things considered. I was through Geico. However my car took over a month to just replace my bumper. They said 2 weeks tops. The car was “ready” after two and a half weeks- but the bumper was totally crooked and poorly done. They took it back no questions asked and repaired it fully but this took another two plus weeks. When I finally had to pick up the truck they said it’d be out front with the keys in it. When I went to pick it up, it was in their lot around back. I had some random guy Pop out of his car and help me unlock it and drive it off the lot- Saying they’d been trying to get in touch with me for days And they didn’t know I was coming, this is After talking to someone that day. Just unreal. Took far longer than they said, and I had to send it back because I was upset with the product. Ultimately delivered and the guy Nolan was very professional And saved the day regarding customer service.

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Nolan was super professional and informative.

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I really think Paul's is an outstanding company!

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This is my 2nd time using Paul's Auto. They are outstanding! They are kind, professional, and make cars right.

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They are all great and didn't treat me like an idiot. Thats very high on my list when using a business that is steered toward the needs of men.

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My Experience

Repairs were handled promptly and services were well coordinated with my GEICO Insurance co. It was a much appreciated convenience to have a rental car waiting for me. Garage staff communicated clearly regarding the status of repairs as work was being completed, and the car looked great after repairs.

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Services were well coordinated between the garage, the car rental co. and my GEICO insurance agency. Repairs were completed in a timely fashion and car looks great. Communication regarding status of repairs was excellent during the entire process,

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