Paul's Quality Collision

4.9 (466reviews)
100%
15626 South Telegraph Road,  Monroe,  MI  48161

In operation 44 years, 35 years at this location.

We have created the optimum collision repair facility. Everything is designed to deliver the best customer experience available. Our employees are trained to the highest standards in our industry. We are continually investing in the best technology and equipment available in order to produce safe and seamless repairs and we are certified by many auto manufacturers. We understand the frustration and anxiety that often accompanies auto body damage and being without your car. That’s why we’re empathetic toward your concerns. We listen to you, take care of the repairs, assist with your insurance claim, and coordinate your rental car. We back up our repairs with a limited lifetime warranty and the assurance that every repair is done flawlessly and efficient.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
I-Car
Jeep
Ram

Reviews (466)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks good! Thanks for the nice work.

Customer Service

Thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

2nd time using your services and so happy with everything from start to finish Top quality

Customer Service

Friendly and communication is well executed

Likely to Recommend

Repair Quality

Very professional service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shannon Moritz is the Kia Owner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is not my first time using Paul's. Each time I rate them with an A++++. They tell me what they need to do. They tell me how long it will take and they perform the job to my complete satisfaction. I also appreciate how Sara at the front desk has all the paperwork for the job at her fingertips. Excellent place of business. Also being next door to Enterprise Rental makes for a smooth transition from my vehicle to a rental and then back again very quick and convenient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for communicating with me throughout the repair of my car.

Likely to Recommend

Paul’s takes pride in their work & care about their customers

Repair Quality

We would highly recommend Paul’s Collision, they were professional and cared about their customer. Throughout the whole process Paul’s communicated with us on a regular basis. Their work they did on our car was done well, with pride. Thanks

Customer Service

Excellent

Returned Clean

My Experience

Friendly people, great experience, they kept us up to date with the progress. Finish product was as if it came off the show room.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just wanted to say, what a great experience. Chris Sherwood and team are top notch. Thanks all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very fast and top quality work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

From start to finish they were professional and very attentive. I appreciated them making the arrangements for a rental car for me as well as the text message updates on the status of my car. I was able to respond to messages and get quick responses. The open communication made this as effortless as possible for us. Thank you

Likely to Recommend

I have already referred a friend to them

Repair Quality

My car looked and drove like brand new

Customer Service

I was obviously stressed after having an accident. From the first call they were all very helpful, professional and courteous. They worked directly with the insurance company and even set up my rental car to be ready when I arrived.

Likely to Recommend

Repair Quality

No issues

Customer Service

Likely to Recommend

This was the second time we have used your shop. Service was just as good as it was several years ago.

Repair Quality

Staff was very helpful and efficient. The car was perfect you did a great job

Customer Service

Very efficient

Likely to Recommend

Have been telling everyone about Paul's QC!

Repair Quality

Can't tell we had an accident!

Customer Service

From Sarah at the front desk to Chris handling our repairs, and all the workers I encountered, excellent customer service with professionalism and genuine care.

Likely to Recommend

Repair Quality

Customer Service