Pennington Collision

5.0 (341reviews)
100%
1770 Rochester Rd,  Troy,  MI  48083

Pennington Collision is a full service auto body repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (341)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was happy with the work, what I don’t like that they never told me that there is charge for using a credit or debit card. I end up paying extra for my repair

Customer Service

Same I didn’t like that. I have to pay extra because I was using debit or credit card. They should have told me this earlier and I could have paid by my check.

My Experience

Along the whole process I was kept informed of progress. My vehicle was finished before expected! Very nice people.

Likely to Recommend

Already have recommended this shop to others.

Repair Quality

Good as new!

Customer Service

Was kept informed of progress. Everyone was professional and friendly. What more could you ask for?

Likely to Recommend

The work was excellent, but what the charge for the work done was crazy expensive, but what isn’t these day’s??

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Thank you!

Customer Service

My Experience

Great repair. Quick turnaround, great communication, clean car after job was done. Nice to work with a family business who care about the customer instead of a large company who just care about the money. Will definitely recommend to everyone.

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Repair Quality

Customer Service

My Experience

Excellent service and friendly staff. A++++, I never go anywhere but Pennington.

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Repair Quality

Customer Service

My Experience

Thank you for an excellent job, but I don't look forward to seeing you folks again.

Likely to Recommend

Highly recommended.

Repair Quality

You guys did an awesome job.

Customer Service

Very good people.

My Experience

Took longer than I expected but I was kept informed as the work progressed.

Likely to Recommend

I've already done so

Repair Quality

Great job fixing my smashed car. Even when they had to take it to a dealer to replace wheel hub.

Customer Service

Kept me informed as repairs progressed.

My Experience

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Repair Quality

Customer Service

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Repair Quality

I was frustrated by the extra delay but understood why

Customer Service

Friendly, efficient. A good experience with customer service

My Experience

Thank you so much! Fantastic job! My car looked brand new! Wow!

Likely to Recommend

Repair Quality

My bumper looks beautiful! And my whole car is clean and looks brand new! Thank you so much!

Customer Service

Easily scheduled, told, what to expect, done on schedule.

Likely to Recommend

The falsely advertised free loaner cars they do not have them also the paint color was off and did not replace windshield that was damaged during my accident.

Repair Quality

The paint color is slightly off on my bumper compared to the main body of my car.

Customer Service

It was ok, I felt like I was putting them out by having my car there. After my car was there they drained my battery and my car would not start upon pick up.

Likely to Recommend

Repair Quality

Great communication, quality work, finished faster than expected, professional, friendly, respectful.

Customer Service

Great communication, quality work, finished faster than expected, professional, friendly, respectful.

My Experience

Beyond happy with the repair job. Looks factory new. The communication keeping me informed on the progress was great. I'll recommend them to anyone that is looking for a quality body shop.

Likely to Recommend

I've already recommended Pennington's to two people that want body work done.

Repair Quality

Like factory new. Very impressed with quality of workmanship.

Customer Service

Constant communication with progress of repair. Kind and attentive to every question or request.