Pennington Collision

My Experience - 5.0/5.0 -

Thank you to all of you for fixing my car and helping me get back a normal routine.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

More people needs to know about this shop, although I think they might know already since I had to wait a few good weeks until my vehicle was up for repair work.

Repair Quality - 5.0/5.0 -

Good job done quickly!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Although I hope no one that I know doesn't ever have to take their car to the shop for repairs, if they do, I will certainly make recommendations that they at least talk with you folks.

Repair Quality - 5.0/5.0 -

My wife wanted me to pass along how much she appreciated that you took the time to clean the car inside. With all that is happening in our lives, it was a great surprise and we do thank you for that.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service from drop off to pickup. Clear communication and completed on schedule.

My Experience - 5.0/5.0 -

Needing collision work on a vehicle is never pleasant but Pennington's makes it as painless as possible. Thank you to the whole team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very pleased with the repair that Pennington's did on my car. They also kept me well informed on the progress.

Customer Service - 5.0/5.0 -

Pennington's gives personal attention and it is easy to contact them directly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice job done on our car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job.

My Experience - 5.0/5.0 -

Pennington repaired my daughters car last year. We were fully satisfied. When my Explorer needed repair, I gave the best compliment possible - repeat business.

Likely to Recommend - 5.0/5.0 -

We are repeat business. A vehicle was repaired about a year ago.

Repair Quality - 5.0/5.0 -

Repair work on my Ford Explorer is wonderful. Impossible to tell I had a collision requiring repair. Work was timely according to schedule,

Customer Service - 5.0/5.0 -

Greeted well from initial estimate to drop off and then to pick up.

My Experience - 5.0/5.0 -

Very easy to work with and thorough when providing a quote. Vehicle looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would highly recommend

Repair Quality - 5.0/5.0 -

Communication was good and repair work completed on time.

Customer Service - 5.0/5.0 -

Good communication

My Experience - 5.0/5.0 -

I appreciate the communication between Pennington and myself. While being without a car is challenging, your clear and concise communication helped me understand where they were in the process of my car every step of the way. You are a very easy company to work with and I appreciate your time!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Pennington's did a great job communicating with me about my car, its progress and timeline. I appreciated all the information.

Customer Service - 5.0/5.0 -

Mike was great when I first went in, very helpful and kind. I had never had to work with a company to repair my car, so this was a new experience.

My Experience - 5.0/5.0 -

Friendly staff during the process!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Repair done well and got car back earlier than expected. Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 4.5/5.0 -

There were dents not noticed at original estimate.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed with the service at Pennington. They went out of their way to get my truck fixed as quickly as possible!

Customer Service - 5.0/5.0 -

They communicated very well with me about the status of my job and kept me apprised of what was happening at all times.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0