Pennington Collision

5.0 (345reviews)
100%
1770 Rochester Rd,  Troy,  MI  48083

Pennington Collision is a full service auto body repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (345)

My Experience

I got no complaints the people are friendly good customer service and everything was done in a timely manner

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wonderful job car looks brand new staff very helpful

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My Experience

Everything was great. Went as they promised and delivered a day early. Communication during the process was also very good. I always new what was going on

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They did a great job, finished early and the vehicle was clean when I picked it up

Customer Service

All staff were knowledgable and very nice every time I was there and on the phone.

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Workmanship is excellent. Turnaround time was very good. Mike did a great job overseeing the repair.

Repair Quality

Quality of work was excellent. Car was returned very clean and within 7 business days. Mike was on top of things and telephone communications with him were very good. Email alerts were poor. Dec 2nd & 5th emails indicated my car would be ready on Dec 5th; any delay would be communicated. I checked on Dec 6th and my car would not be ready for several days. Picked up my car on Dec 7. Dec 19th email said my car was ready for pickup even though I picked it up 12 days prior. The email alert system is a good idea to keep the customer informed but only if the information is correct and up to date.

Customer Service

Well done!

My Experience

Thank you.

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Great service !!!

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My Experience

Pennington did a very thorough job of fixing all of the little details that were impacted by a deer.

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My Experience

Work was done within the timeframe expected. I received updates without having to call everyone I dealt with at the shop was friendly and helpful. And most important the work was excellent!

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I was very pleased with service and work performed.

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Had to call and follow up. But service was quick so no complaints

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Very friendly, helpful and knowledgeable.

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Thank you so much !!

Customer Service

Thank you !

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My Experience

My car looks great! Work was done in a timely and professional manner. Thanks Pennington!

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Goog job

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