Penske Collision Center

4.7 (786reviews)
96%
7860 Balboa Ave,  San Diego,  CA  92111
Bot
Shop AssistantSparkles
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car
Lexus Certified
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Scion
Toyota

Reviews (786)

Likely to Recommend

Repair Quality

The car looks fantastic. But the getting information and updates while my car was in the shop was extremely difficult. The text updates were useless as the had minimal information. Every time I called I would be routed to voicemail. I would wait hours for a call back. Only when I called a second or third time could I get a live person in order to get information

Customer Service

Extremely difficult to get updates. The texts were useless and had no info. I had to call multiple times before I could get to talk to someone and get information

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair on my car turned out great. And your representative was very thorough

Customer Service

Likely to Recommend

Repair Quality

Repair looks good! Service was great too - everyone was very responsive & helpful.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great coffee machine! Made waiting easier!

Repair Quality

I haven't had the car on the road much, but everything seems great!

Customer Service

The car was clean and looking perfect when I picked it up!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paul was a great help getting my truck fix and back to me early. I know the paint wasn’t easy to match and the rearview mirror was a surprise. He handled everything that pop up professionally and kept me informed. Thank you everyone for your hand work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amber did a good job communicating the status and following up on a professional manner. Would recommend Penske to others.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Could not have been better great repair and superb customer service thank you very mucj

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The weatherstripping on the driver side door is loose and overspray of I believe it’s a tire spray is all over the running boards. Running board is spotted.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy communication, good work done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service