Penske Collision Center

4.7 (781reviews)
94%
7860 Balboa Ave,  San Diego,  CA  92111
Bot
Shop AssistantSparkles
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car
Lexus Certified
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Scion
Toyota

Reviews (781)

My Experience

your telephone customer service was extremely poor. When I called (3 times) for status reports I was put on holder long periods of time, and did not receive a call back when I left a message. Overall it was not "customer friendly".

Likely to Recommend

Repair Quality

It took too long to repair my car. Very bad telephone “pick up” , bad customer service, Left a message. No one called me back.

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Totally professional treatment. Completed on time , quality repair.

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They are reimbursing me for losing my Coach key chain and Tile which shows responsibility.

Repair Quality

Professional from the start to the finish.

Customer Service

Gary is the best.

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Thank You. Everything worked well.

Customer Service

My Experience

The car looks like new. Thank you for the careful attention to all the details.

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Repair Quality

The body work has been restored to the orginal.

Customer Service

We did not get a follow-up call of when to bring in the car. After 4 days of waiting I learned that the car could be dropped off anytime.

My Experience

Excellent performance by Gary. He has excellent knowledge of cars and design of cars. I am very happy the service provided by Gary Thank you Baskaran Panchadsaram

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Superb job!

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Not really going to

Repair Quality

Tha customer service rRep Gary did not live up to his promises once he sealed the deal. I was disappointed with his promise and not following through😕

Customer Service

Not worth commenting anymore BIZg disappointment !!!