Penske Collision Center

4.7 (781reviews)
94%
7860 Balboa Ave,  San Diego,  CA  92111
Bot
Shop AssistantSparkles
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car
Lexus Certified
Mercedes-Benz Elite
Scion
Toyota

Reviews (781)

My Experience

My service rep, Paul Casillas, did a fantastic job of keeping me informed throughout the whole process and explained everything clearly. He was super-helpful.

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Repair Quality

Customer Service

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Repair Quality

The car wasn't assembled properly, Amber took care of the rework, but I'm expecting top notch quality from a certified Lexus repair center. Hanging lights and inproperly fitted plastic parts in the trunk are not up to expectations. The trunk controll buttons are still loose and not addressed at all.

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Repair Quality

Customer Service

My Experience

Marvin was attentive, friendly, and prompt with his updates. Explained the repair as well.

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Repair Quality

Marvin was prompt and reliable keeping me updated on the repairs

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Repair Quality

The team did such a great job, I can’t even see where I had damage!

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Repair Quality

Excellent customer service and timely update on status of My vehicle.

Customer Service

Friendly and courteous.

My Experience

Carlos was very helpful and professional. The workmanship is excellent. Happy with the whole experience.

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Repair Quality

Great job with my BMW 430i Gand Coupe

Customer Service

Carlos was great to work with.

My Experience

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Repair Quality

Very good service all round

Customer Service

Very good service all round

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Customer Service

Gary was great -- very helpful & responsive

My Experience

Everything is good.

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Repair Quality

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Excellent work.

Repair Quality

Car looks like new

Customer Service

Slow to update

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Repair Quality

Customer Service

My Experience

Excellence!

My Experience

Marvin kept me updated. The front desk was polite and helpful. The work on the car is excellent, timely and courteous. Deborah Johnson