Perfection Auto Refinish

4.8 (365reviews)
97%
1836 Vanderhorn Dr.,  Memphis,  TN  38134

In operation 8 years.

we give great service to are customers and we pride to deliver the best work we can always going the extra step for are customers there is no job to big or small that we cant knock out for are customers we call are self perfection because we want are work to be perfect

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, professionalism, and quality repairs. Many highlight the staff's friendly and respectful approach, with frequent communication and updates throughout the repair process. The quality of work receives high marks, with customers noting their vehicles look brand new or better than before. Timeliness is generally appreciated, though some customers experienced delays due to parts availability or scheduling issues. Several customers mention they would return and recommend the shop to others, indicating strong overall satisfaction with the service experience.
Select to learn more
"Excellent customer service and all personnel need a Christmas Bonus"
"GREAT PROFESSIONAL SERVICE"
"Absolutely wonderful service!"
"... and plug my tire that they advised had a slow leak. 1010 SERVICE" Read more
"AMAZING WORK!!! And they took extra time at the end of their day on a Friday to make sure my car was ..." Read more
"They called me every step of the way."
"Very helpful and keep me informed"
"They kept me informed along the way."
"Some days i had to call them. They soon got the message and started calling me with an update on ..." Read more
"I do not believe there was a clear communication. I believe I was overcharged and the problem was not ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Willie woody was satisfied with the job

My Experience

Excellent job

Likely to Recommend

Great job

Repair Quality

Customer Service

Excellent job

My Experience

My Experience

First time experience with a collision shop. Truly grateful for Whitney. She went above and beyond when it came to communicating with me regarding my truck as well. Would definitely recommend

Likely to Recommend

Repair Quality

Very professional and did work that was stated

Customer Service

Very personable and respectful

My Experience

Whitney and the entire staff was great to work with. You kept me informed throughout the entire repair process. Very please with the customer service. And the car looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

GREAT PROFESSIONAL SERVICE

Customer Service

GREAT CUSTOMER SERVICE

My Experience

Customer service was excellent from beginning to end. Yolanda was super friendly and professional as she was the first point of contact in reminding me of my appointment and keeping me updated. Whitney was absolutely amazing. She was super professional but also made me feel as if I was talking to a friend. I am VERY pleased with the repair done on my car and was also informed of other maintenance issues that needed to be addressed as a courtesy. I would highly recommend Perfection Auto to anyone! BRANDY CAMPBELL

Likely to Recommend

This is my second experience with the company. Overall, this is my only concern with the car meter showing in the red zone

Repair Quality

When I got in it to drive the meter is registering in the red zone. I called the Mercedes dealer and was advised to bring car back to perfection since the company last worked on the car to see what was or not done

Customer Service

When I got in it to drive the meter is registering in the red zone. I called the Mercedes dealer and was advised to bring car back to perfection since the company last worked on the car to see what was or not done

Likely to Recommend

Repair Quality

My vehicle was repaired well

Customer Service

My Experience

My Experience

Perfect everything looked great. You guys were super sweet. Super nice and very attentive. I appreciate all your help.

Likely to Recommend

Repair Quality

Great staff and great work. Going back to them to get my triangle window fixed

Customer Service

My Experience

Good professional job. Impressed with the time taken to fix the car.

Likely to Recommend

Repair Quality

Nice people to deal with, They did a great job on my car

Customer Service

Likely to Recommend

Repair Quality

Very happy with the work you did on my car. Great job!!!

Customer Service

Very satisfied!

Likely to Recommend

Repair Quality

Took longer than expected

Customer Service

Could have used more updates

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

COURTEOUS, INFORMING, PRECISE, & TIMELY....

Customer Service

ON POINT....

Likely to Recommend

Of course I will refer someone to the shop the service is excellent

Repair Quality

They were so professional and kept me informed regarding the status of my car. I will definitely use them again

Customer Service

Excellent customer service and all personnel need a Christmas Bonus