Perfection Auto Refinish

4.9 (365reviews)
100%
1836 Vanderhorn Dr.,  Memphis,  TN  38134

In operation 8 years.

we give great service to are customers and we pride to deliver the best work we can always going the extra step for are customers there is no job to big or small that we cant knock out for are customers we call are self perfection because we want are work to be perfect

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

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Wrong mirror was placed on vehicle and it took 3weeks

Customer Service

Wrong mirror was placed on vehicle and it took 3 weeks to repair

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I had to call multiple times for updates, despite being told I’d be notified with updates. I was giving misinformation and then, called to verify the information and was then told, that the information was incorrect. Repairs are fixed but there’s a noise that my other three doors do not have nor was the noise there before. I also asked for a simple fix and it was not completed in the 3 weeks of them having my vehicle. I wouldn’t return here again.

Customer Service

I had to call multiple times for updates, despite being told I’d be notified with updates. I was giving misinformation and then, called to verify the information and was then told, that the information was incorrect. Repairs are fixed but there’s a noise that my other three doors do not have nor was the noise there before. I also asked for a simple fix and it was not completed in the 3 weeks of them having my vehicle. I wouldn’t return here again.

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Had asked to replace a back headlight & they forgot about it t.

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Called daily the last week to inquire when my car would be completed

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They always do a fantastic job and customer service is always great!

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Very professional

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Car looks like new. Very professional

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I already have.

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They dis an excellent job. My car looks great! Mark called me almost every day with an upsate, which I greatly appreciated. The work took awhile but was well worth the wait.

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Very polite and heipful.

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The repair and paint job of my driver side door was excellent! My Perfection Auto Refinishing contact Mark was also excellent. Professional, concerned and attentive. However, the paint job did not blend in with the overall color of the rest of the car as well as I thought it should. I reported it to Geico claims who referred me back to Mark for supplemental addendum to original estimate. I was told it would be sent to Geico. 3/14/24 I am awaiting a response.

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See previous....

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Returned Clean

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The core repair required is not complete. My review mirror whistles. There's a visible gap in the housing.

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The service tech kept me informed about the delays on parts. He did a good job explaining what needed to happen.

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My car looks great after the repair

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Lots of contact and updates on the repair process. Extremely courteous.

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Jeep was repaired satisfactory, like new!!!

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Great customer service!