Perfection Auto Refinish
In operation 8 years.
we give great service to are customers and we pride to deliver the best work we can always going the extra step for are customers there is no job to big or small that we cant knock out for are customers we call are self perfection because we want are work to be perfect
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job took longer than I thought it would but the results were very satisfactory.
Customer Service - 5.0/5.0 -
Bryant was very easy to deal with always available when I called to check on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I took my car in for a dent close to the bumper and came back my car looked brand new! I will highly recommended
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Perfection did a great job! Thank you!
Repair Quality - 5.0/5.0 -
A great job was done on my SUV and a great experience!
Customer Service - 5.0/5.0 -
Bryant did a great job and provided great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Diligent work! And only had my car for 2 weeks. Would recommend to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Brian kept me from being totally dissatisfied with my experience. The receptionists were very rude and need training immediately. They act as if you owe them something. Each time I called for help I disconnected in frustration. My needs were not met and no one seemed to know anything other than Brian. I have never worked with a body shop that does not allow you to drop off your vehicle at the time of the accident if they are not booked. If you are afraid of crime or vehicles being parked outside you should move to a better location. The entire experience was an inconvenience and I would not recommend.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Who pulls apart a vehicle without ensuring the parts are available and in stock? Who ignores a customer that is concerned about their vehicle and laughs and says “well you we can see if you can drive the vehicle even though it’s stripped? Why not offer a loaner vehicle being that you all didn’t deliver in a timely manner. The door has minor scratches inside the side panel but I’ll overlook it being that you all had my vehicle since 8/28 and it’s officially done on 11/1. I had to contact Chevrolet myself to speed up the process. I wouldn’t refer you all to anyone. Thanks for the service. Any other body shop issues I’ll just find someone else instead of going with insurance recommendations.
Customer Service - 0.5/5.0 -
I asked to speak to the manager and the front desk lady transferred me right back to mark. He then laughed about the situation of me explaining how I had no car.
Likely to Recommend - 1.0/5.0 -
Hard to recommend when the car still is not fixed and the turnaround time more than tripled.
Repair Quality - 1.5/5.0 -
The 3 rated is based on 5 being average, i am actually disappointed and wish i would have selected another vendor for my repairs. The car still has a rattling noise that after having the vehivle for 30 days was not repaired. I feel like my vehicle sat there with no progress for weeks before it was ever looked at. Had someone actively been engaged with ky vehicle, there would have been as many inconsistencies.
Customer Service - 3.5/5.0 -
The office staff (I would rate a 9) was really nice and Mark called on a consistent basis. However, most of his calls did not yeild an update. I was simply told still waiting on parts with not ETA. When i asked the first time for an ETA, you should have anticipate i would ask again...and again...and again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent costumer service!
Customer Service - 5.0/5.0 -
Excellent work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service…..speed and the open communication was great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job ! I would highly recommend your company to others. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
On today, I noticed that perfection chipped the black trimming near the rear taillight. The taillight is loose . I didn’t notice it first because I didn’t open my trunk . I am disappointed at the mechanic lacks integrity because it should have been reported .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work and people are fantastic
Repair Quality - 5.0/5.0 -
You did a wobderful job on repairing my vehicle It is beautiful. Thank you
Customer Service - 5.0/5.0 -
Everyone was great and very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very satisfied~& communication was excellent & work done on a promised timeline.
Customer Service - 4.5/5.0 -
Employees (Shelby & Mark were excellent.