Perfection One Collision of Waverly
In operation 3 years.
Perfection One Collision Center is a family owned and operated repair facility. We are enthusiastically engaged in the communities we serve from civic organizations to little league baseball. Our mission is to ease the interruption to your day caused by an accident. We do this by working with all insurance companies, texting and emailing daily updates during the repair process. We are southern Ohio's premier collision center, come see why we are "Highly-Wreck Amended"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Overall interaction favorable, quality of repair is excellent
Repair Quality - 4.0/5.0 -
Quality of work is very good. Delays were more than expected.
Customer Service - 5.0/5.0 -
Shop experienced personnel turnover during service period. Both individuals were excellent to work with. Turnover may have contributed to unexpected delays.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys for fixing my car!! It’s like the accident never happened I’m very pleased with the outcome!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people a pleasure to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I let everybody know who did this beautiful job on our truck
Repair Quality - 5.0/5.0 -
Absolutely love the job on our truck if I could score higher than 10 I would
Customer Service - 5.0/5.0 -
Customer service was top tier love perfection one
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have expressed my opinion in earlier comments.
Repair Quality - 0.5/5.0 -
My Wife and I went to Perfection One and met Michelle Bucy. We were assured they had the experience and technicians to do a great job. We were given a two to three week time frame. We finally got the vehicle back 4 weeks later. The exterior has miscellaneous scratches and blemishes. The interior was a mess and hadn’t been cleaned. The explanation was the clean up technician had called off and wasn’t available. Also the delay in getting vehicle back was because other technician had called off work two days! Ir cost me approximately $600 in extra car rental fees due to the multiple delays. Initially I had $400 insurance coverage for car rental. My expectations were to have a fully staffed Body Shop to repair cosmetic body damage and doing a professional job. What I received was substandard workmanship and multiple excuses of why work wasn’t completed in a timely manner. I have Allstate Insurance who generously paid all the supplementals submitted which were a total of 5 I believe. I’ve been with Allstate for 53 years, I was asked to bring vehicle back for follow up cleaning & repair but I refused due to what I considered incompetence. My Wife & I spent two hours cleaning up her vehicle the minute we got it back home. We were both thoroughly disappointed. I expected the vehicle to look new inside & out when we picked it up but this obviously was not the case! If you want anymore information concerning this experience I will be happy to provide it!
Customer Service - 0.5/5.0 -
I feel Michele communicated perfection and professionalism but delivered the opposite.
My Experience - 5.0/5.0 -
The work was excellent and done within a reasonable amount of time. Michelle made sure everything was taken care of from the estimate to the final cleaning of the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michelle was wonderful and very helpful..... can tell she knows her job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0 -
Michelle was awesome. She kept me informed all along the repair process. She was friendly and made the stress of the experience almost non existent. She and her team did an awesome job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Bolts missing. New part in backseat wasn’t put on. Tow hook bent not fixed. Part missing under the truck.